Service Operations Manager
Posted on 2025-03-17
| Employer | Rad Resources |
|---|---|
| Salary | 50000 |
| Category | Automotive |
| Location | Gauteng / Midrand |
Job Summary
Education
- Bachelor’s degree in Information Technology or equivalent
- Management qualification (NQF6 or equivalent)
- Service management specialist certification (IT services) (ITIL Expert preferred)
Knowledge and Skills
- Technical understanding of hardware and software solutions.
- Communication skills.
- Customer service skills.
- Management skills
- Reporting design
- SLA development
- Collaborative coordination
- Conflict management
- Dispute resolution
- Contract negotiation
- 3rd party management
- Process knowledge
- South African Market knowledge
- IT service management experience
- Research & planning skills.
- Written communication and reading skills.
EXPERIENCE
- Minimum 10 years’ experience in Document Solutions Industry
- Minimum 5 years management experience
- In depth knowledge of print management market and imaging technologies.
- Knowledge of competitor offerings and market leading technologies in OA.
- Process development and organisational alignment
- Managed Print Software and ECM operations management
Service Operations Manager position available in Gauteng, Midrand. This job position was posted by Rad Resources. The job has been posted as a char8000 ad on 2025-03-17 at 01:23:46 in the Automotive category
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