Job Description
About the Role
We are seeking an experienced T2 Engineer to join our team in Midrand, responsible for delivering Collaboration, Directory, Security, and Datacentre services. As a key member of our IT Operations Team, you will be responsible for ensuring the effective resolution of incidents, requests, and problems, while maintaining high service levels and adhering to industry standards.
Key Responsibilities
- Provide day-to-day delivery of Collaboration, Directory, Security, and Datacentre services
- Ensure that all incidents, requests, problems, and changes are dealt with according to agreed procedures, processes, and tools
- Demonstrate excellent leadership, time management, and organizational skills
- Troubleshoot 2nd line technical issues for several technologies including Microsoft 365, Azure, Datacenter services, Security, and Email-related problems
- Implement and design Hypervisor cluster environments (Hyper-V, VMWare)
- Manage public cloud IAAS offerings
- Solidly understand datacenter-grade technologies such as Backup toolsets, Virtualization technologies, Storage, & Vulnerability management
Requirements
- Familiarity with 2nd line troubleshooting for several technologies including Microsoft 365, Azure, Datacenter services, Security, and Email-related problems
- Knowledge of Microsoft Office applications and other office management tools
- Experience with implementation and design of Hypervisor cluster environments (Hyper-V, VMWare)
- Solid understanding/management of public cloud IAAS offerings
- Solid understanding/management of datacenter-grade technologies such as Backup toolsets, Virtualization technologies, Storage, & Vulnerability management
Qualifications
- MCSE 2016/2019 Microsoft 365 Enterprise Admin Expert certification (beneficial but not required)
- Microsoft Azure Administrator associate certification (beneficial but not required)
Salary & Benefits
Salary: [Please note that salary information is not provided in the original job description. If you have access to this information, please include it here.]
How to Apply
About IT / Computing / Software Jobs in North Johannesburg
As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.
Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.
Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.
For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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