Mpumalanga: Camp Manager/Field Guide Couple posted by Wild Dreams Hospitality

This is a luxury lodge located within the Mluwati Concession of the Kruger National Park, and forms part of an exclusive group that prides itself on delivering exceptional hospitality experiences. The guide is central to the lodge’s success, as guests spend a large portion of their stay with the guide and their safari is often the main reason for traveling to Africa. For this reason the guide’s professionalism, knowledge-sharing and ability to create safe yet memorable encounters in the bush play a defining role in shaping each guest’s overall experience.

Candidate Requirements

• Valid South African Guide’s Licence and PDP
• FGASA NQF 4 with Backup Trails (Lead Trails beneficial)
• DEAT Registration (Mpumalanga)
• Minimum 3 years’ Big 5 experience as a Field Guide/Ranger
• Valid First Aid certificate to handle trauma care
• Strong communication, hosting, and interpersonal skills with outgoing personality
• Self-disciplined, punctual, and respectful team player
• Basic vehicle maintenance and radio communication knowledge
• Cultural awareness
• Must have an in-depth knowledge of local wildlife, bird species and plant life

Responsibilities

• Conduct game drives, bush walks and other immersive wildlife experiences, ensuring the safety of guests
• Sharing knowledge of wildlife, bird species, plant life, community, ecology and conservation with guests
• Interact professionally with guests and provide excellent customer service
• Hosting of guests at meals and/or for drinks
• Discretely communicate guest preferences and special requirements that were not yet recorded, to the camp manager promptly
• Service of food and beverages according to hygiene standards
• Vehicle and equipment maintenance 
• Must be familiar with SANParks rules and regulations related to the reserve
• Comply with game driving protocols
• Provide emergency response if necessary, in accordance with company procedures and first aid protocols
• Camp support (transfers, animal control, guest luggage, maintenance)
• Rifle handing in accordance to protocols

Benefits

• Live in-position with accommodation
• All meals on duty are included
• 7 consecutive days off per month
• 21 consecutive days annual leave per year
• 5% compulsory provident fund contribution

This is a live-in position.