Gauteng: Junior Service Advisor – Automotive Dealership – Boksburg posted by Mototeam (Pty) Ltd
Posted on 2025-08-25 00:00:00
Employer | Mototeam (Pty) Ltd |
---|---|
Category | Automotive Sales |
Location | Gauteng / Gauteng |
Job Summary
- Offer value-added sales to boost revenue and hit sales target
- Gather accurate customer info, follow up on ordered parts, and keep customers updated throughout the day.
- Ensure warranty work complies with manufacturer policies.
- Stick to dealership procedures and franchise standards.
- Confirm payment methods and secure approvals before work begins.
- Keep Work in Progress (WIP) under 30 days and monitor outstanding cash sales.
- Update roadside assistance apps, manage standby job cards, and meet manufacturer standards for time stamps.
- Accurately cost job cards while fostering professional relationships with workshop staff.
- Handle dealer breakdowns promptly and ensure MB Uptime metrics are met.
Customer Service:
- Greet customers promptly and courteously.
- Listen to customer concerns and provide accurate information regarding service needs.
- Maintain regular communication with customers during the service process, providing updates and addressing any questions or concerns.
Service Management:
- Schedule service appointments and manage the service calendar to maximize efficiency.
- Prepare detailed repair orders by describing symptoms, problems, and causes discovered, as well as required repairs and services.
- Coordinate with the workshop team to ensure timely and accurate completion of work.
Technical Consultation:
- Provide customers with detailed explanations of necessary repairs and maintenance, using clear and non-technical language.
- Advise customers on preventive maintenance and service intervals to promote vehicle longevity and performance.
Sales and Upselling:
- Identify additional service opportunities and recommend products and services that enhance vehicle performance and customer satisfaction.
- Promote service packages, warranties, and parts to customers.
Administration:
- Maintain accurate records of all service transactions and customer interactions.
- Ensure Accurate Warranty and Motor Plan capturing on DMS
- Process payments and ensure all financial documentation is completed accurately.
- Handle customer complaints and concerns with professionalism and in accordance with dealership policies.
Skills & Personal Attributes:
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Proficiency with dealership management software.
- Good technical knowledge of vehicle systems and repairs.
- Customer-focused with a passion for delivering exceptional service.
- Problem-solving skills and the ability to think on your feet.
- High level of integrity and professionalism.
- Ability to work effectively in a fast-paced and team-oriented environment.
Requirements:
- Minimum 1 years’ Service Advisor experience in an Automotive dealership
- Computer Literate (MS Office Suite)
- Ability to communicate fluently in Afrikaans is a strong advantage.
- Excellent Customer Service
- Completed Certificated Service Advisor training – Advantageous
- Experience within the premium brand sector a bonus
- Previous experience as an automotive technician – Advantageous
- CRM knowledge
- Strong communication and teamwork skills, with the ability to collaborate effectively with other technicians and engineers.
- Strong knowledge of warranty policies and an eye for upselling opportunities.
- Own transport with valid driver’s license and clean driving record
If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now – Send your CV to *****@*****.co.za
Feel free to contact Hayley directly on 087 265 3364 or send a WhatsApp to 082 442 5410 for more information.
www.********.co.za
www.********.co.za
www.********.co.za
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
#Driveyourcareerforward
Simply click on the “APPLY” button
Submission closing date: No later than 31 July 2025
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Gauteng
More jobs in Gauteng
Browse Automotive Sales Jobs
Browse Mototeam (Pty) Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Gauteng: Senior C# Developer posted by Goldman Tech
Job DescriptionHappy 2021 - New beginnings!! A new position has opened up with one of my clients for a Senior C Developer with at least 5 to 10 years solid...
View Job
Senior C# Developer
Gauteng: Head Manager: Operations Support (Collections) posted by Energy at Work Projects
We are seeking a dynamic, highly experienced Head to lead our Collections amp Recovery operations. This is a pivotal leadership role, responsible for...
View Job
Head Manager
Gauteng: Talent Growth Partner posted by Pillango Placements
Join a leading business solutions partner in South Africa, specialising in strategy, digital enablement, and operational excellence.This is a dual-focused...
View Job
Talent Growth Partner
Gauteng: Junior Solutions Architect posted by Network Finance
ResponsibilitiesCreate scalable, secure, cost-effective architectures based on business requirements. Document designs with clarity and precision.Own...
View Job
Junior Solutions Architect
Gauteng: Sales & Client Service Coordinator posted by ESG Recruitment
Sales amp Client Service CoordinatorCandidate ProfileMust have a sales-oriented nature, outgoing personality with a customer focused mindsetAble to work...
View Job
Sales & Client Service Coordinator
Gauteng: Internal Sales posted by ESG Recruitment
Job PurposeAchieving sales target by selecting the appropriate equipment, by submitting timeous and accurate quotations, processing orders and ensuring...
View Job
Internal Sales
Gauteng: Service Administrator – 3 Month Contract (Temp Position) posted by Fouche & Co Recruitment
Our client is a leader in the equipment servicing industry, delivering tailored solutions across a national footprint. Operating in a fast-paced,...
View Job
Service Administrator – 3 Month Contract (Temp Position)
Gauteng: Pricing Actuary posted by Hire Resolve
Job Specification Pricing ActuaryPosition OverviewWe are seeking an experienced and highly analytical Pricing Actuary to join our dynamic team. The Pricing...
View Job
Pricing Actuary
Gauteng: Business Developmer – Sales Hunter posted by Fouche & Co Recruitment
Wersquore not looking for an order-taker mdash we want a hunter. Someone who thrives in a high-paced environment, is energised by new business, and can...
View Job
Business Developmer – Sales Hunter
Gauteng: Senior Marketing Manager posted by MBA Inc
Key ResponsibilitiesStrategic LeadershipDevelop and execute a comprehensive marketing and brand strategy that aligns with MBA Inc.rsquos vision and growth...
View Job
Senior Marketing Manager
Gauteng: B2B Sales Representative (Gauteng Region) posted by Datafin
B2B Sales Representative Gauteng RegionMediaMarketingSalesGauteng - South AfricaENVIRONMENT Our client, a Cape Townbased startup disrupting a global market,...
View Job
B2B Sales Representative (Gauteng Region)
Gauteng: External Sales Rep – City Deep posted by Dynamic Outsourced Solutions
Grade 122 Years sales experience of automotive spare parts, wholesaleretail replacement partsAircon parts knowledge andor salesnbspCall on existing and...
View Job
External Sales Rep – City Deep
Gauteng: Business Development Executive posted by Marvel Placement Consultant
Minimum RequirementsnbspA minimum of Matric or a relevant NQF Level 4 qualification.nbspMinimum of 3 yearsrsquo stable working experience.nbspProven...
View Job
Business Development Executive
Gauteng: Sales Manager posted by FOUR POINT 0
The primary responsibility will be to take leadership role to develop, direct and manage all Isolation Valves sales activities in South amp East Africa...
View Job
Sales Manager
Gauteng: Doctor Detailing Sales Representative – West Rand posted by RareCruit
RequirementsGraduates with anbspdegree in a medical science fieldnbspPharmacology, Biochemistry, Biomedical Science, Microbiology, or related.Candidates...
View Job
Doctor Detailing Sales Representative – West Rand
Gauteng: Customer Experience Executive posted by Manpower Group
This is your chance to be the face of exceptional customer service in a digitally advanced automotive environment. Youll ensure every customer interaction...
View Job
Customer Experience Executive
Gauteng: French Speaker posted by Beaver Recruitment S.A
French-Speaking Sales Coordinator nbspRemote Part-TimeLocation Remote, with flexible hours - South African Time.nbspLanguage Requirement Fluent French amp...
View Job
French Speaker
Gauteng: Digital Marketing Support posted by Ultra Personnel
Purpose of the RoleTo lead and execute digital initiatives that enhance brand visibility and user experience across all digital platforms. This role also...
View Job
Digital Marketing Support
Gauteng: Digital Experience & Marketing Support posted by Fouche & Co Recruitment
Our client is a well-established business in the financial services industry, known for its strong client relationships and professional service offerings....
View Job
Digital Experience & Marketing Support
Gauteng: SALES MANAGER – SOFT FRUIT INDUSTRY posted by Farm Manager SA
MINIMUM REQUIREMENTSnbspProven experience in sales, ideally within the soft fruit, fresh produce, or FMCG sectorsRelevant qualificationStrong commercial...
View Job
SALES MANAGER – SOFT FRUIT INDUSTRY
Gauteng: Retail Frontline Sales Opportunity – Retail Medical Store posted by Hearing Aid Labs
Join Our Growing Retail Frontline Sales Team! Were a dynamic medical practice with 24 branches nationwide and were EXPANDING! Were on the hunt for vibrant,...
View Job
Retail Frontline Sales Opportunity – Retail Medical Store
Gauteng: Outdoor Sales Executive posted by SydSen Recruit
Requirementsnbsp3 Years proven experience as a Outdoor Sales Executive.Valid South African Passport.Excellent employment references.Fluent in English and...
View Job
Outdoor Sales Executive
Gauteng: Maintenance Coordinator posted by SydSen Recruit
Requirementsnbsp3 Years proven experience as a Maintenance Coordinator.Valid South African Passport.Excellent employment references.Fluent in English and...
View Job
Maintenance Coordinator
Gauteng: Export Sales Trader posted by Ultra Personnel
To drive and manage sales of the companyrsquos products to markets outside of South Africa. This role is responsible for building strong, long-term...
View Job
Export Sales Trader
Gauteng: Jnr Pharmaceutical Sales Representative – Pretoria posted by Ultra Personnel
This position plays a key role in developing and maintaining relationships with healthcare professionals GPs, pharmacists, and internal teamsThis role...
View Job
Jnr Pharmaceutical Sales Representative – Pretoria