Duties:
 
Ensuring the overall standards required for Bar and Service are met
Supervising all Bar and Butler duties to ensure quality standards are met
Overseeing stock, managing ordering, deliveries, and invoicing
Meeting health and safety protocols
Ensuring we remain within budget
Timeous support and communication with other departments
Working with the Lodge Manager to ensure an overall 5* experience for our guests
Contributing towards the lodge being recognised as an award winning – world leading lodge
Upholding brand and overall standards
 
Requirements:
 
Grade 12 | Matric
Relevant Diploma or Degree to your advantage
At least 3+ years’ experience in leading a Service Team
At least 5+ years’ experience working in a high-end safari environment
Valid Driver’s License
Clear Criminal Record
Excellent communicator
Strong problem-solving skills
Ability to make quick but sound decisions
Excellent command of the English language (a second language would be to your advantage)
Computer literate (Microsoft & Google Suite)
Experience in Nebula PMS, Nebula POS & Travelyst, or any property management software
Food and Beverage knowledge
A good understanding of wine (including experience in wine pairing)
Proven track record of successfully leading a large team (leading, motivating, coaching etc.)
Proven track record of achieving results | goals