Mthatha: ATM Custodian

About the Role

We are seeking a reliable ATM Custodian to join our team in Mthatha, South Africa. As an integral part of our cash management solutions provider, you will be responsible for ensuring the availability of fully functional Automated Teller Machine (ATM) services to customers. If you have a knack for numbers, a commitment to safety, and excellent organizational skills, we want to hear from you.

Key Responsibilities

• Ensure that the ATM terminals are correctly stocked with cash and stationary
• Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly
• Identify and resolve potential faults that could cause equipment to malfunction timeously
• Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed)
• Balance cash at the required intervals (add or top-up)
• Ensure correct process has been followed and correct details entered on the ATM (system)
• Obtain slip for every replenishment
• Report no service or change in service
• Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time)
• Clear cash deposits accurately promptly if applicable
• Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly
• Action ATM reports as listed on the duty list promptly in terms of laid-down instructions
• Ensure ATM slips are controlled and delivered to the cash centre
• Reconcile ATM cash daily (same day) as per laid down procedure
• Adhere to the Firearm and Ammunition Control work instruction
• Complete annual firearm training
• Ensure that firearms are in a serviceable condition at all times
• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required

Requirements

• Matric (with Mathematics)
• At least 2 years of experience operating and maintaining ATMs
• An ATM Custodian course certification
• A Certificate of Competence
• Computer Literate
• Teller experience would be an advantage

Salary & Benefits

Not specified