Mthatha: Store Manager posted by Edgray Distributors (Pty) Ltd t/a JUMBO

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

KEY RESPONSIBILITIES:

Asset Management
Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
Co-ordination of maintenance and repair services
Protect and secure all company assets in the store
Stock Control
Responsible for all stock and will be held accountable for all overages and shortages
Prepare requisitions to replenish stock
Identify and report on slow selling items
Conduct stock takes and manage shrinkage within company requirements.

Merchandising
Manage the quality and quantity aspects of the merchandise assortments.
Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
Identify new ways of promoting merchandise.
Ensure required housekeeping standards are always maintained.

Marketing and Sales
Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
Actively participate in promotions
Stay up to date with current advertising trends.
Provide sales leadership to staff.
Stay current with products, marketing, and pricing of area retailers with similar products.
Achieve and exceed store sales targets.
Organizing special promotions sales and events
Initiating changes/improvement suggestions

Administration and Cash
Ensure that the standard of administration and procedures in store are met
Ensure that the responsible persons are following proper procedures when handling all store cash.
Check and verify these documents daily.
Manage controllable expenses as this directly affects the profitability of the branch.
Reporting daily figures to Area Manager
Security / Risk
Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
Monitor security staff and make sure that they are alert and performing their duties to the maximum
Ensuring that Health & Safety standards are met
Attend to alarm call outs

Customer Services
Train staff in customer service
Assist customers with enquiries and complaints
Apply Customer Service principles in a friendly and enthusiastic manner daily
Continuously satisfy customer needs and attract clientele
People Management
Assign employees to specific duties, by way of their job description, tasking plans and goals
Encourage, assist, and train employees to become a motivated workforce driving sales
Manage performance and development of staff
Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes
Manage time and attendance of staff
Conduct staff meetings

MINIMUM REQUIREMENTS:
(You must be able to answer YES to all requirements listed below)
Matric Certificate.
NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
Valid Drivers License Code 8 unendorsed
2-5 years in relevant Sales/retail/operations environment as an
Assistant Manager/ Manager

COMPETENCIES
Analytical Thinking
Coaching & Developing Others
Customer Insight & Focus
Decision making
Performance focus
Problem Solving
Team Leadership

UNDERTAKING
Criminal / Credit Check
Qualification verification
Computer and Psychometric assessments where required
First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 20 September 2025.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.