Date | 2024-06-26 |
---|---|
Job Title | Lodge Manager And Guide Couple |
Employer | More Information |
Salary | |
Category | Catering Hospitality |
Location |
Mbombela / Nelspruit |
Job Summary
Responsibilities:
Lodge Manager: Overseeing daily lodge operations, including guest services, housekeeping, and maintenance. Managing staff schedules, training, and performance to maintain high standards of service. Ensuring adherence to health, safety, and environmental regulations. Handling guest inquiries, concerns, and special requests with professionalism and efficiency. Managing lodge finances, budgets, and inventory control. Collaborating with the lodge owner or management team to enhance guest experiences and achieve business goals. Guide: Conducting guided game drives and nature walks, providing expert knowledge of local wildlife, ecology, and conservation efforts. Tailoring guest experiences to meet individual interests and preferences. Ensuring guest safety and comfort during activities, adhering to lodge and wildlife regulations. Contributing to lodge conservation and sustainability initiatives through education and awareness. Providing exceptional customer service, anticipating guest needs, and exceeding expectations.
Requirements:
For Lodge Manager: Previous experience in lodge or hospitality management, preferably in a luxury lodge environment. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent communication and interpersonal skills. Financial acumen and experience in budgeting and cost control. Proficiency in reservations systems and Microsoft Office suite. For Guide: Proven experience as a Field Guide or Safari Guide, ideally in a luxury lodge setting. FGASA Valid driver`s license and proficiency in off-road driving techniques. First Aid certification and proficiency in handling emergency situations. A passion for conservation and sustainable tourism practices.
Lodge Manager And Guide Couple position available in Mbombela, Nelspruit. This job position was posted by . The job has been posted on 2024-06-26 in the Catering Hospitality category
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