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Newcastle: Senior ICT Service Technician – Urgently needed posted by The Recruitment Guy

Newcastle: Senior ICT Service Technician – Urgently needed posted by The Recruitment Guy

Posted on 2025-04-24 00:00:00

Job Summary

An exciting opportunity exists for a highly experienced and multi-skilled Senior ICT Service Technician to join a well-established ICT solutions provider in Newcastle. Act as a Multi-skilled Technician / SpecialistInstall, repair, service and support:CCTV SystemsPABX / VoIPTelecommunication SystemsPhotocopiers and Office AutomationICT Infrastructure and NetworkingProvide technical leadership and mentorship to junior technicians.Work closely with the Service Supervisor on planning, scheduling, client service and escalation matters.Maintain a CRM system for logging work, updates and reporting.Conduct preventative maintenance in line with service standards.Attend to field service calls and complete jobs at client sites.Carry out equipment installations, network setups and troubleshooting.Assist with technical support, training, and on-site testing.Ensure proper documentation of tasks, fault reports and service sheets.Travel as required to client sites.Must be physically fit and able to manage heavier office automation hardware.Matric / Grade 12Tertiary qualification or ICT technical trade (adv)Valid Drivers LicenceMin 5 years relevant field service experienceStrong exposure to a variety of systems including:CCTV / Security SurveillanceICT Support & NetworkingPABX / VoIP SolutionsTelecoms InfrastructurePhotocopier and OA HardwareMulti-Skilled / Specialist / Team-LeaderEmail CV using Ref # 2306

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