Key Responsibilities:

• Supervise and monitor cashier staff to ensure accuracy and correct transactions.
• Oversee daily front-end operations to maintain a smooth workflow.
• Resolve customer queries and complaints in a professional and friendly manner.
• Train, guide, and support cashier staff as required.
• Monitor compliance with procedures and operational standards.
• Assist with reporting, record-keeping, and cash handling.
• Ensure the front-end area is kept clean, safe, and well-organized.

Requirements:

• Willingness to work long hours, including weekends and public holidays when needed.
• Computer literate (Excel, Word, POS systems).
• Excellent attention to detail and strong observation skills.
• Strong interpersonal and communication skills, comfortable dealing with the public.
• Ability to work under pressure in a fast-paced retail environment.

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