Job Description
About the Role
Luxury 5* Game Lodge close to Paterson is seeking an exceptional Butler to join their team. As a key member of the hospitality team, you will be responsible for providing unforgettable experiences for our guests. If you have a passion for delivering outstanding service and are dedicated to ensuring every guest has an unforgettable stay, we want to hear from you.
Key Responsibilities
- Acknowledge, welcome, and greet guests
- Escort guests to their accommodation
- Provide full orientation of guest’s room
- Offer to explain detailed services and facilities to guests
- Offer personalized services, demonstrating a sense of urgency, priority, and dedication
- Request drink preferences from guests before game drive and advise the rangers on the guest’s requests
- Offer unique dining experiences in the lodge grounds and coordinate the celebrations
- Display a polite and gracious manner
- Anticipate and respond to guest requests and liaise with respective departments to expedite the delivery of the requested products and service
- Follow up on all guest requests until these are fully satisfied
Requirements
- Grade 12
- At least 2 years 5* experience in a similar role with a food & beverage and / or housekeeping background
- Ability to effectively communicate with others in English
- Committed to providing exceptional levels of service to others
- Teamwork, Cross departmental Collaboration
Qualifications
- Completed Grade 12
- At least 2 years of experience in a similar role
- Relevant food & beverage and / or housekeeping background
- Proficient in POS
How to Apply
If you are interested in this exceptional opportunity, please submit your application with a detailed CV and cover letter.
Note: I have followed the exact structure as requested, preserving all original facts, requirements, and qualifications.
About Catering / hospitality Jobs in Makana
The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.
Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.
The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.
For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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