Guest Relations & Front Office | Luxury Lodge | Greater Kruger

Are you an up-and-coming hospitality professional looking for an exciting opportunity in a luxury safari lodge? Kendrick Recruitment is searching for a passionate and service-driven individual to join the team at a small and intimate bush camp in the Greater Kruger. This is a fantastic opportunity to work in an incredible wildlife setting, providing guests with a personalized and immersive safari experience.

Key Responsibilities:

• Guest Experience: Ensure guests have a seamless and memorable stay from arrival to departure

• Reservations & Administration: Handle emails, invoices, quotations, and payments

• Meet & Greet: Welcome guests, manage check-ins and check-outs, and provide ongoing assistance during their stay

• Front Office Duties: Maintain efficient guest communication, scheduling, and reception operations

• Attention to Detail: Ensure all guest preferences are accurately noted and catered to

• Social Media & Marketing: Assist with online engagement and guest communication

Minimum Requirements:

• Matric and formal hospitality qualification

• Minimum 6 months’ experience in a lodge or hotel environment

• Fluent in English (additional languages beneficial)

• Valid driver’s license

• Strong administrative and computer skills

• Proficiency in MS Office, Google Drive, spreadsheets, email, and social media

Ideal Candidate:

• Personable, professional, and well-presented

• Excellent organizational and multitasking skills

• Ability to work well under pressure and adapt to guest needs

• Strong attention to detail and initiative

• Eager to learn and grow within a luxury lodge setting

Why Join This Team?

• Work in an intimate and immersive safari lodge environment

• Be part of a passionate and dynamic team

• Gain invaluable experience in the luxury hospitality industry

• Live and work in the heart of the Greater Kruger bushveld

Are you ready to start your next big adventure and grow within your hospitality career? Apply today to be considered for this exciting opportunity.