Job Description
About the Role
A well-established tourism and hospitality business based in Pietermaritzburg is seeking a Reservations & Client Services Assistant to support the Reservations Manager with the coordination of guest bookings, client communication, and sales-related administration.
Key Responsibilities
- Assist the Reservations Manager with processing guest reservations and enquiries
- Communicate with clients regarding availability, rates, quotations, and booking confirmations
- Maintain and update reservation systems and booking records
- Liaise with internal teams to ensure smooth coordination of guest bookings
- Assist with sales administration and client relationship management
- Provide support with marketing-related activities and client communication where required
- Ensure a high level of customer service and professional communication with clients at all times
Requirements
Previous experience in reservations, travel, tourism, or hospitality
Strong administrative and organisational skills
Excellent communication and client service skills
Ability to work in a fast-paced environment and manage multiple enquiries
Proficiency in Microsoft Office
Experience with reservation systems or booking platforms would be advantageous
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Msunduzi
In the administrative and clerical sector in Msunduzi, South Africa, one can expect to find a diverse range of job opportunities across various industries. Generally, this field is in high demand, with many businesses seeking skilled professionals to manage their day-to-day operations. Typically, administrative assistants play a crucial role in ensuring the smooth functioning of an organization.
Salaries for administrative and clerical roles in Msunduzi can vary widely depending on factors such as experience, company size, industry sector, and level of seniority. While broad salary ranges are difficult to pinpoint, a common starting point for entry-level positions is typically around R30 000 – R50 000 per annum, with salaries increasing accordingly as one gains more experience and takes on more senior roles. However, it’s essential to note that these figures are only rough estimates and can vary significantly depending on individual circumstances.
Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, particularly Word, Excel, and Outlook; strong organizational and time management skills; excellent communication and interpersonal skills; attention to detail and accuracy; ability to maintain confidentiality and handle sensitive information; and basic computer literacy. In addition, many employers also require administrative assistants to have a valid DBS (Disability Benefits Scheme) clearance certificate.
Administrative professionals in Msunduzi can find job opportunities across various industries, including financial services sector, technology industry, manufacturing sector, and public administration. The financial services sector is often one of the largest employers of administrative staff, while the technology industry also requires skilled professionals to manage its day-to-day operations. Other common sectors that hire administrative assistants include government departments, private companies, and non-profit organizations.
Career progression for administrative professionals in Msunduzi can vary depending on individual performance and career goals. Typically, entry-level positions may progress to more senior roles such as assistant manager or team leader within a few years of experience. Some may also choose to specialize in specific areas, such as HR or financial management, which can lead to even greater career advancement opportunities. With ongoing training and development, administrative professionals in Msunduzi can look forward to a rewarding and challenging career with plenty of opportunities for growth and progression.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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