Job Description
- Oversee the day-to-day operations of the retail site, ensuring smooth and efficient functioning.
- Lead, motivate, and develop a team of retail staff, ensuring high performance and strong customer service.
- Manage inventory control, including stock levels, replenishment, and stocktake processes.
- Monitor sales performance and implement strategies to meet or exceed sales targets.
- Ensure store compliance with all health, safety, and regulatory standards.
- Handle customer queries, complaints, and ensure an excellent shopping experience.
- Develop and implement operational policies and procedures to enhance store efficiency.
- Control budgets and oversee financial operations, including sales, expenses, and profit margins.
- Conduct regular staff training and performance evaluations.
- Coordinate with suppliers and vendors to ensure product availability and timely deliveries.
- Maintain high visual merchandising standards in line with company guidelines.
Requirements:
- 4-6 years of experience in retail management or a similar supervisory role.
- Proven track record in managing a team and driving retail performance.
- Strong leadership, organizational, and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to work under pressure and manage multiple priorities effectively.
- In-depth knowledge of inventory management, sales targets, and retail operations.
- Financial acumen with experience in managing budgets and profitability.
- Flexibility to work retail hours, including weekends and public holidays.
Please note that only successful candidate will be contacted.
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