Pinetown: Hardware Store Manager posted by Sharon Nurock Recruitment cc
Posted on 2025-07-27 00:00:00
| Employer | Sharon Nurock Recruitment cc |
|---|---|
| Category | FMCG Retail |
| Location | Kwazulu-Natal / Pinetown |
Job Summary
- Matric essential.
- Minimum 3 to 5 years of Retail Management experience.
- Good computer skills with IQ (or equivalent).
Competencies:
- Passion for people and Retail.
- Strong customer service skills.
- Interpersonal skills.
- Ability to work under pressure.
- High level of flexibility.
- Ability to adapt to different customers.
- Great written and verbal communication skills
- Natural talent for motivating and developing teams.
Key Responsibilities:
- Ensure sales and costs are in line with the budget.
- Manage gross profit by ensuring shrinkage kept to budgeted amount.
- Support the store’s annual budget process.
- Increase customer count by:
- Making effective use of store promotions
- Ensure all staff understand their role in making home building simple for their customers.
- All products price marked accurately and merchandised correctly.
- Log and action customer complaints daily.
- Ensure deliveries are actioned promptly and accurately.
- Manage and lead staff, ensuring that:
- Mentoring and coaching is arranged according to staff development needs
- Motivating activities arranged for staff
- Absenteeism meets store targets
- Disciplinary and grievance process conducted timeously in a manner that is procedurally and substantively fair.
- Maintain stock value at correct level for store size.
- Manage stock ordering process, KVI’s always in stock.
- Manage perpetual stock taking process.
- Fleet management.
- Ensure store security is maintained.
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