Pinetown: Internal Sales Person posted by Rad Resources

• Liaising with clients both telephonically and across the counter
• Attend and respond to client queries via the incoming e-platforms
• Daily cold calling – updating of customer database
• Preparing verbal and written quotes.
• Follow-up and conclude all open orders and open quotations
• Book delegates for training, ensure invoice and payment is done. Handover certificates to successful delegates
• Voluntarily assist trade shows and exhibitions
• Ensure demo room is tidy and stocked with marketing material on a daily basis
• Encourage prospective clients to register onto SAP, collect forms in return
• Entering orders into the system
• Liaising with Stores to ensure that orders are prepare timeously
• Provide clients and external sales team with sales support and marketing information on all our products
• Update daily reports
• Give product presentations to individual clients in our demonstration-area
• Provide basic technical support for the product and provide alternative advise further
• Assist Sales Administrator with up to date client profile information
• It’s also imperative to attend our daily MBU meetings to iron out issues received the previous day.

General

• Assist External Sales on occasional client visits.
• Assist with ad-hoc duties, such as product launches, client functions, open days, stock take
• Manage optimal relationships with the client base, ensuring that the needs of the client come first
• Ensure that client queries are handled accurately and professionally.
• Communicate with production on special orders i.e. availability & eta’s