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Plettenberg Bay: Assistant General Manager posted by Kendrick Recruitment

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Job Description

About the Role

We are seeking an experienced Assistant General Manager to support the General Manager in overseeing all aspects of hotel operations at our luxury hotel in Plettenberg Bay. This senior leadership role requires strong operational, financial, and people management skills to ensure the hotel delivers an exceptional guest experience while achieving business objectives.

Key Responsibilities

  • Assist the General Manager with day-to-day operations
  • Act as GM in their absence, assuming full accountability of the property
  • Monitor departmental performance, identify problem areas, and implement solutions to improve profitability
  • Provide coaching, mentoring, and training to staff and HODs
  • Resolve guest complaints and ensure effective service recovery
  • Support recruitment, selection, and performance management of hotel staff, including disciplinary processes
  • Ensure full compliance with SOPs, policies, procedures, and service standards
  • Facilitate accurate and timely communication regarding hotel policies and operational directives
  • Perform additional duties as assigned by the General Manager or management

Requirements

  • Post-matric qualification (Diploma/Degree) essential
  • 810 years experience in luxury 4/5 Star hotels, including at least 3 years in a senior management role
  • Proven working knowledge of key revenue-generating departments (Rooms, F&B)
  • Excellent written, verbal communication and numeracy skills
  • High-level English proficiency; second language advantageous
  • Proven ability to lead and motivate teams of 50+ staff
  • Proficiency in Hotel Operating Systems (Opera, Micros, etc.)
  • Strong reporting skills and ability to analyse and translate data
  • Motivated, enthusiastic, and adaptable with a positive attitude
  • Ability to work shifts and have own transport

Qualifications

  • Formal education/certifications not specified.

Salary & Benefits

Salary: R42,000 – R43,000 DOE (Live-out)

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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