Job Description
About the Role
The General Manager â Branch Operations is a critical leadership role responsible for driving the day-to-day operations of our branch, ensuring efficient integration of sales, warehousing, distribution, and fleet operations. This position requires strong leadership, strategic thinking, and operational expertise to drive business growth and achieve operational excellence.
Key Responsibilities
- Ensure efficient integration of sales, warehousing, distribution, and fleet operations
- Drive operational efficiencies and continuous improvement initiatives
- Ensure compliance with company policies, procedures, and industry regulations
- Oversee and support the sales team to achieve branch revenue and margin targets
- Monitor pricing, discounts, and customer profitability
- Maintain strong relationships with key customers and suppliers
- Ensure high levels of customer service and resolution of escalated issues
- Identify growth opportunities within the region
- Manage the branch fleet, including vehicles, maintenance schedules, licensing, and compliance
- Oversee site management, including buildings, equipment, and infrastructure
- Coordinate contractors and service providers for maintenance and repairs
- Implement and monitor health, safety, and environmental procedures
- Manage site security, access control, and loss prevention
- Investigate incidents, accidents, and non-compliance issues and implement corrective actions
- Full responsibility for staff management, including recruitment and onboarding, performance management, training and development, attendance and discipline, and disciplinary processes
- Manage branch budgets and control operating expenses
- Oversee basic accounting functions, including sales performance tracking, cost control, stock valuation and variances, debtors, credit control support, and sales-related financial reporting
Requirements
- Minimum 5 years experience in a General Management or Senior Operations Management role
- Proven experience in sales, warehousing, and distribution environments
- Experience within paper, chemical, FMCG, or industrial distribution will be highly advantageous
- Demonstrated experience in people management and disciplinary action
- Solid understanding of basic accounting, stock control, and sales finances
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Salary range not specified
Additional Requirements
- Own reliable vehicle
- Valid drivers licence
- Willing and able to start ASAP
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Nelson Mandela Bay
The transport and logistics industry in Nelson Mandela Bay is typically characterized by steady growth, driven by the expansion of local businesses and the increasing demand for efficient supply chain management. This sector is generally considered to be a stable and rewarding field, offering a range of career opportunities for those with the right skills.
Typically, salaries for transport and logistics roles in Nelson Mandela Bay can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions can expect salary ranges between R30 000 to R50 000 per annum, while more senior roles may command higher salaries ranging from R80 000 to R150 000 or more, depending on the specific requirements of the role.
Common skills for transport and logistics professionals in Nelson Mandela Bay typically include a valid driver’s license, excellent communication and problem-solving skills, experience with inventory management software, knowledge of logistics operations and transportation regulations, proficiency in Microsoft Office applications, and ability to work well under pressure. Other valuable skills may include experience with warehouse management systems, understanding of supply chain management principles, and familiarity with local transportation infrastructure.
Industries that commonly employ transport and logistics professionals in Nelson Mandela Bay include the financial services sector, technology industry, manufacturing sector, and e-commerce companies. These sectors often require specialized knowledge of transportation operations, inventory management, and supply chain management.
For those looking to launch or advance their careers in this field, opportunities for development and progression are generally plentiful. Many transport and logistics companies offer training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities. Advancement can often be achieved through taking on senior roles within the company, such as a warehouse manager or operations supervisor, or by pursuing higher education qualifications in fields like supply chain management or logistics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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