Job Description
Our client, in the private healthcare industry, is seeking a motivated and enthusiastic Junior ICT Network & Systems Technician to join our ICT team. This entry-level dual role provides exposure to both ICT end-user support and network administration, giving the successful candidate the opportunity to develop a strong foundation in ICT systems, networking, and support within a healthcare environment. The role is ideal for someone who is passionate about technology, eager to learn, and looking to grow into a specialized ICT career
Duties and Responsibilities:
- Provide first-line support for hardware, software, and network-related issues.
- Assist with installation, configuration, and maintenance of desktops, laptops, printers, and peripherals.
- Support users in effectively using ICT tools and systems.
- Maintain accurate records of support requests and solutions.
- Network Support
- Assist in monitoring and maintaining LAN, WAN, wireless, and VPN systems.
- Help configure basic network equipment such as switches, routers, and firewalls.
- Support ICT team in troubleshooting network performance
- Learn and apply best practices in ICT and network security.
- Participate in ICT-related projects as a support resource.
- Stay updated with emerging technologies and continuously build technical knowledge.
Experience and Qualifications:
- Grade 12 or equivalent.
- At least 3 years of experience in ICT support.
- Knowledge of networking concepts (LAN/WAN, IP addressing, routing, switching).
- Familiarity with installing and troubleshooting hardware and software.
- Certifications such as CompTIA A+ / Network+.
- Exposure to Microsoft Windows environments and Office 365.
- Awareness of ICT security practices.
Competencies/skills
- Strong willingness to learn and develop new technical skills.
- Good problem-solving and analytical ability.
- Effective time management and ability to prioritize tasks.
- Strong communication skills, both written and verbal.
- A proactive, positive, and team-oriented mindset.
- Ability to work independently and as part of a team.
Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful
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