Job Description
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
What We’re Looking For:
Pezula Nature Reserve is a luxurious haven located in Knysna, South Africa. Renowned for its pristine landscapes, indigenous forests, and breathtaking views of the Indian Ocean, the retreat offers a serene and immersive experience with nature. With high-end accommodations and world-class amenities, it stands out as a sought-after destination for those seeking tranquility and indulgence. We are currently looking for a skilled Travel Consultant to join our team, someone who can help our guests plan unforgettable experiences at this exquisite retreat, ensuring their stay is both relaxing and memorable.
What Is Required:
As the reservations consultant, youll be the go-to expert for clients seeking unforgettable travel experiences. Your primary role is to understand clients’ travel preferences, provide personalised recommendations to tours and activities within the area. You will be responsible for delivering exceptional service, ensuring every travel experience is seamless and tailored to meet individual needs. As the reservations consultant you will be responsible for the promotion and selling of Village n Life products and services. As the reservations consultant you will be expected to maintain a high level if product and service knowledge about all entities linked to the Village n Life group.
As the Reservations Consultant you are responsible for all calls, reservations and quotations for all properties within the Village & Life portfolio through the Travel Support Channel platform.
Minimum Requirements:
- Grade 12 certificate
- Tourism / Hotel qualification advantageous
- 2 years of OPERA experience
- At least 2 years in Reservations / Groups reservation
- Maintain high standard of customer service through excellent communications skills
Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to .za and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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