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Port Elizabeth: Regional It Support posted by Sharon Nurock Recruitment cc

Regional It Support

Posted on 2025-04-16

Employer Sharon Nurock Recruitment cc
Salary 0
Category Manufacturing
Location Eastern Cape  /  Port Elizabeth

Job Summary

Minimum Job

Requirements:

  • Matric.
  • National Diploma or Degree in Information Technology.
  • Minimum 2 to 3 years experience within a support environment.

Key Performance Areas:
Report to the Divisional IT Supervisor

  • Users:
    • Setup new users.
    • Diagnose and solve user problems.
    • Assist users in maximising the IT investment.
    • Provide users security training and awareness in conjunction with system tools.
    • Ensure users log calls for support with the helpdesk.
  • Infrastructure:
    • Desktop support.
    • LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi etc.
    • Troubleshoot and log calls with suppliers and communicate with Head Office.
    • WAN support – be the onsite go-to-person with regards to installations and repairs.
    • Server administration.
      Anti-virus and Windows updates.
    • Back-ups (centrally managed; administered locally).
    • Power/UPS  – ensure core services are running smoothly and report maintenance requirements.
    • Software licensing, report unlicensed software and maintain records of any specific local software purchased, such as CAD software.
  • Suppliers:
    • Obtain quotes and follow the procurement process.
    • Assist suppliers where needed.
  • IT Team:
    • Work as part of a team of IT support staff nationally.
    • Assist more junior staff in the region.
  • Continuous Improvement:
    • Participate in Continuous Improvement drives.
  • Administration:
    • Conduct general IT administration.

Regional It Support position available in Eastern Cape, Port Elizabeth. This job position was posted by Sharon Nurock Recruitment cc. The job has been posted as a char8000 ad on 2025-04-16 at 01:00:42 in the Manufacturing category

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