Requirements:

• Matric (Senior Certificate)
• National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
• Valid SA Drivers License
• 8 yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law

KPAs:

• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers (contractors) performance and effect corrective action on any deviations to the SLA2
• People management
• Customer relationships
• Risk management
• Ensure quality systems of the Project Agreement are implemented and monitored on an ongoing basis for both technical and soft FM services
• Ensure compliance with Agreement contractual obligations and Company’s authorization levels
• Review and report on monthly variance reports
• Quality, Environmental and Health & Safety Standards