Job Description
About the Role
The Focus Group is seeking a highly skilled Receptionist Switchboard / Helpdesk Operator to join our team in Johannesburg. The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and performing general administrative duties. Due to changes in office layout, this role now includes Helpdesk Operator responsibilities.
Key Responsibilities
- Receive, direct, and redirect calls.
- Answer all incoming calls and handle callers’ inquiries.
- Act as the first point of contact for all customer enquiries, taking detailed messages and relaying telephone messages.
- Assist with bookings of boardrooms if/when requested to.
- Inform relevant staff of visitors’ arrival.
- Resolve general queries from visitors.
- Project a professional image of the company by delivering friendly and efficient service.
- Ensure calls are speedy.
- Effectively answer or direct queries or enquiries.
Requirements
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Basic computer literacy (MS Office).
Qualifications
- Grade 12 (Matric) certificate.
Salary & Benefits
- Competitive salary will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Property Administrator Jobs in Gauteng
The Property Administration industry in Gauteng is generally a stable and growing sector, with an increasing demand for skilled professionals to manage the administrative aspects of property transactions. Typically, this involves coordinating paperwork, processing lease agreements, and ensuring compliance with regulatory requirements. As a result, job seekers in this field can expect a steady stream of opportunities across various industries.
Salaries for Property Administrators in Gauteng are generally competitive, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions start within the R30 000 to R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, depending on individual performance and qualifications. However, it is essential to note that actual salary figures can vary significantly depending on these factors.
Common skills required for a successful Property Administrator include strong administrative skills, attention to detail, excellent communication skills, proficiency in property management software, knowledge of the South African Revenue Service (SARS) and other regulatory requirements, and basic accounting principles. Additionally, experience with Microsoft Office Suite is often expected, as well as an understanding of the Gauteng provincial government’s spatial planning policies.
Property Administrators are commonly found working in various industries, including financial services sector, technology industry, manufacturing sector, and real estate development. These roles can also be found in corporate settings, such as property holding companies or investment managers, where they oversee the administrative aspects of property portfolios.
Career progression opportunities for Property Administrators include moving into senior administrative roles, such as operations manager or property coordinator, or specializing in specific areas like leasing or facilities management. With experience and additional training, professionals can also pursue career paths in related fields, such as law, accounting, or project management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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