Menu Close

Port Elizabeth: Technical Manager

Advertisement



Job Description

About the Role

The Technical Manager is a critical role that ensures high standards of service delivery, customer satisfaction, and efficient technical operations. This position requires a strong leader to manage a team of technicians and drive continuous improvement in technical support functions.

Key Responsibilities

  • Lead and manage a team of technicians responsible for installations and technical support.
  • Oversee daily scheduling of installations and service tasks.
  • Allocate workloads effectively and ensure team members understand their responsibilities.
  • Maintain and manage the monthly standby roster and ensure effective after-hours support.
  • Provide coaching and set performance goals in alignment with company objectives.
  • Monitor team performance using KPI metrics and foster a culture of continuous improvement.
  • Organise and facilitate technical training on new systems or product updates.
  • Resolve customer issues effectively and escalate where appropriate.
  • Recommend system upgrades or replacements based on site assessments or service challenges.
  • Maintain accurate service records, documentation, and customer files.
  • Facilitate post-installation training sessions for customers when needed.
  • Continuously monitor and improve customer satisfaction levels.

Requirements

  • Grade 12 (Matric) minimum
  • Previous experience in a managerial or supervisory role advantageous
  • Basic networking knowledge required
  • Proficiency in Microsoft Office required
  • Experience with Yeastar, Samsung, or Panasonic PABX systems advantageous
  • Basic understanding of Mikrotik (advantageous)
  • Hikvision certification (advantageous)

Qualifications

  • None specified

Salary & Benefits

  • Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Johannesburg: Software Engineer Lead

About IT / Computing / Software Jobs in Nelson Mandela Bay

The IT and computing industry is a growing sector in Nelson Mandela Bay, with many companies seeking skilled professionals to fill various roles. Typically, job seekers in this field can expect a high demand for talent, particularly in areas such as software development, data analytics, and cybersecurity. Generally, these professionals are in high demand across various industries.

Salary expectations for IT and computing professionals in Nelson Mandela Bay are often on the higher side, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within a salary range of R400 000 to R600 000 per annum, while senior roles can command salaries ranging from R1 200 000 to R2 500 000 or more, per annum. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly depending on the specific employer and industry.

Common skills required for IT and computing roles in Nelson Mandela Bay include proficiency in programming languages such as Java, Python, and C++, as well as experience with database management systems like MySQL and MongoDB. Typically, strong analytical and problem-solving skills are also highly valued, as are excellent communication and teamwork abilities. Additionally, knowledge of cloud computing platforms like AWS and Azure is often desirable. In terms of industry sectors, common employers include the financial services sector, technology industry, manufacturing sector, and public sector organisations.

Career development opportunities for IT and computing professionals in Nelson Mandela Bay are numerous. Typically, career progression paths may involve moving from entry-level positions to senior roles within a company, or pursuing further education and training to specialise in a particular area. Many companies also offer opportunities for professional development through training programmes, mentorship schemes, and networking events.

View Job  Port Elizabeth: Control System Engineer (Contract based - Temp) posted by Profile Personnel


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Port Elizabeth, Nelson Mandela Bay


Job Seeker Tip

Quantify your achievements on your CV using numbers and percentages where possible.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg: Electrical Designer posted by Hire Resolve

Jobs in Central Johannesburg March 29, 2026
Hire Resolve Other Clearing and Forwarding

An exciting opportunity has opened up for a skilled Electrical Designer to join a dynamic and growing engineering team based…

View Job  South Africa: Product owner
View Job

Cape Town: Sales and FIT Consultant posted by Hire Resolve

Jobs in Cape Peninsula March 29, 2026
Hire Resolve Other Clearing and Forwarding

Are you passionate about travel, adventure, and crafting unforgettable experiences across Africa? Join our client, a proudly African-owned tour operator...

View Job

Johannesburg: Google Ads PPC & Paid Media Specialist (Contract) posted by Hire Resolve

Jobs in Central Johannesburg March 29, 2026
advertising Hire Resolve Media Sales

A marketing consultancy and training company based in South Africa but operating worldwide is seeking a skilled Google Ads PPC…

View Job

Centurion: Customer Success Specialist posted by Hire Resolve

Jobs in Centurion March 29, 2026
Customer service Hire Resolve

An established company that offers advanced geospatial products and services is looking for a Customer Success Specialist to join their…

View Job

Cape Town: Procurement Manager – Solar Industry posted by Hire Resolve

Jobs in Cape Peninsula March 29, 2026
Hire Resolve Warehousing

A leading company in the renewable energy sector is looking for a skilled and experienced Procurement Manager with experience in…

View Job

Kempton Park: Workshop Foreman Coordinator posted by Hire Resolve

Jobs in East Rand March 29, 2026
Hire Resolve Other Clearing and Forwarding

An established food manufacturing group is seeking a highly motivated and detail-oriented Workshop Foreman Coordinator to join their maintenance and...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Eastern Cape Central, Jobs in Nelson Mandela Bay, Jobs in Port Elizabeth

More Jobs in Your Area