Job Description
About the Role
Manpower Group is seeking a skilled Technician to join our team in Port Elizabeth. As a key member of our service delivery team, you will be responsible for delivering exceptional customer service, performing mechanical and electronic testing, and providing accurate feedback to aid continuous improvement. If you have a passion for electronics and mechanical repair, and excellent communication skills, we would love to hear from you.
Key Responsibilities
- Deliver excellent customer service by managing client queries professionally, both in-person and via multiple contact channels (calls, live chat, email).
- Perform mechanical and electronic testing, fault-finding, and repairs on supported products to original standards.
- Provide accurate and useful feedback on equipment failures to aid continuous improvement and product development.
- Maintain and improve testing jigs and processes to enhance service capabilities.
- Capture all service-related activities accurately on SAP and CRM systems.
- Support the team with additional duties including training, exhibitions, new product testing, and on-site client support.
- Uphold Occupational Health and Safety standards and ensure a neat and organised workspace.
Requirements
- Completed or currently studying towards N3/S2 in Electronic, Mechanical, or Electro-Mechanical Engineering
- Afrikaans-speaking would be beneficial
- Solid understanding of electronic concepts and components
- Practical, hands-on repair ability
- Competence in computer systems and service applications
- Familiarity with SAP and CRM systems (advantageous)
Qualifications
- Completed N3/S2 in Electronic, Mechanical, or Electro-Mechanical Engineering
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Management Jobs in Eastern Cape
In the Eastern Cape, South Africa, Engineering Management positions are generally sought after across various industries, with a focus on sectors such as technology, manufacturing, and renewable energy. Typically, these roles require a strong blend of technical expertise and business acumen to drive innovation and growth.
Engineers in this field can expect a salary range that is broadly between R800 000 and R1,5 million per annum, although this can vary significantly depending on factors such as level of experience, size of the organisation, and industry sector. It’s essential to note that these figures are only rough estimates and actual salaries may differ. Experience, qualifications, and performance are common determining factors in salary decisions.
Common skills for Engineering Management roles include technical leadership, problem-solving, communication, project management, and strategic planning. Typically, candidates with a strong engineering background (e.g., mechanical, electrical, chemical) and relevant postgraduate qualifications (e.g., MBA, MSc) are well-positioned to excel in these positions. Soft skills such as emotional intelligence, conflict resolution, and change management are also essential for success.
In the Eastern Cape, industries that commonly employ Engineering Management roles include technology companies, manufacturing firms, and organisations focused on renewable energy and sustainability initiatives. These sectors require innovative solutions to drive growth, improve efficiency, and reduce costs. Engineers with a strong technical background and business acumen can play a critical role in driving these initiatives forward.
Career development opportunities for Engineers in this field are often centred around leadership development, mentoring, and strategic planning. Typically, experienced engineers may be considered for senior roles or transition into leadership positions within their organisation. Others may pursue further education (e.g., PhD) or take on more complex technical challenges to stay ahead of the curve.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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