| Date | 2024-11-25 |
|---|---|
| Job Title | Av Field Service Technician (Telecommunications) |
| Employer | AtripleA recruitment & temps More Information |
| Salary | 18000 |
| Category | Trade Artisans Technical |
| Location |
Gauteng / Pretoria |
Job Summary
Our client in the Telecommunications industry is looking for an AV Field Service Technician is responsible to attend to all calls logged by clients, by providing remote/telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client`s Service Level Agreement.
Key responsibilities
• Responding to calls logged by clients
• Providing remote/telephonic support
• Scheduling site visits within a client`s Service Level Agreement Mean-Time-To-Respond time
• Resolving an issue within a client`s Service Level Agreement Mean-Time-To-Repair time
• Understanding each client`s Service Level Agreement contract and adhering to the required service
• Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completed
• Advanced fault-finding
• Comprehensive knowledge of wiring, cable termination and best practice standards
• Video Conferencing and Audio-Visual Equipment Configuration
• Preparing properly before attending to a site
• Liaising with suppliers and senior staff to resolve issues
• Doing installations when no Field Service work is required
• Being available to work overtime when required
• Being available to travel for work when required
• Being on stand-by when required
• Completing training when not attending to a client
Requirements
• Senior Certificate Essential
• A minimum of 2-4 years audio visual experience
• Strong knowledge of Audio-Visual systems
• AMX, Crestron and Clear One qualification a strong advantage
• Must have valid Driver`s license
Send your CV and latest pay slip to AtripleA recruitment & temps
Av Field Service Technician (Telecommunications) position available in Gauteng, Pretoria. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2024-11-25 at 16:11:40 in the Trade Artisans Technical category
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