Clerk: Insurance
Posted on 2025-04-09
Employer | AtripleA recruitment & temps |
---|---|
Salary | 13000 |
Category | Finance Accounting |
Location | Gauteng / Pretoria |
Job Summary
Key responsibilities
1. Attend to Dispute Resolution (TCF)
• Provide administrative support for the effective handling and processing complaints, with the quality of complaints handled being maintained in accordance with client and compliance requirements
• Use the centralized complaints system accurately to effectively capture information for many purposes including monitoring and improvement purposes
• Prioritize workflow/tasks to ensure a reliable service to complainants is maintained at all times and that complaints are addressed within the turnaround standard
• Carry out investigations necessary to resolve noncomplex complaints to provide resolution. Use judgement to consider complaints objectively on behalf of the company and the complainant
• Refer complex complaints to complaints administrators or manager and complaints committee for resolution (including communicating to the complainant) • Maintain accurate records regarding all complaints including the logging, re-direction and referral of correspondence as appropriate
• Accurately draft and send standard correspondence to complainants including communication on acknowledgement, progress and final resolution of complaints
• Handle all follow up enquiries and administration in an effective and efficient manner with a high attention to detail
• Monitor and track complaints cases to identify blockers to the achievement of targets and quality review all complaint outcome letters before dispatch. Report deviations to the complaints manager
• Ensure all outcomes given to our complainants are fair and follow our regulatory guidelines • Liaise with complainants, institutions, managers and staff for the efficient resolution of client complaints. Deliver a superior client service at all times by building relationships based on trust and integrity
• Listen to complainants, understanding their needs and working with them to address their concerns and agree the appropriate solution
• Contribute to the continuous development of the team`s operational functions, systems and services
• Take responsibility for own learning and development, keeping up-to-date with all policy, procedural and regulatory developments, maintaining accreditation and making full use of available structured learning opportunities.
Requirements
• Matric
• Knowledge in complaints resolution
• 2 Years` Experience in the Insurance Industry
• LTIA, FAIS, FICA (not limited)
Send your CV and latest pay slip to AtripleA recruitment & temps
Clerk: Insurance position available in Gauteng, Pretoria. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2025-04-09 at 16:12:29 in the Finance Accounting category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Kempton Park: Raw Material Clerk – Urgent posted by Natebo Consulting
PURPOSE: Responsible for ensuring efficient daily handling of Raw Material into the factory and daily handling of Raw Materials in terms of receiving and issuing stock to production/manufacturing team.KEY RESPONSIBILITIES:Reconciling of incoming Wadding ag
View Job
Raw Material Clerk – Urgent
Johannesburg: Procurement Clerk (Jb5024) posted by Kontak Recruitment
"Procurement Clerk (JB5024)Randfontein, Johannesburg, Gauteng Compensation: Range R13 15 000 CTC per month + overtime Category: Manufacturing Join a manufacturing and engineering company in Randfontein as a Procurement Clerk. This role supports the stock
View Job
Procurement Clerk (Jb5024)
Pretoria East: Clinical Trial Assistant, Data Capturer And Administrative Clerk – Urgently Needed posted by Drs Alberts Bouwer en Jordaan Incorporated
Vacancy for a Clinical Trial Assistant, Data Capturer and Administrative ClerkAt: Drs Alberts, Bouwer and Jordaan Inc.Wilgers HospitalQualification required: Grade 12Minimum requirements:2 years related experience as a Clinical Trial Assistant in the Healt
View Job
Clinical Trial Assistant, Data Capturer And Administrative Clerk – Urgently Needed
Margate: Debtors/Accounting Clerk posted by Assisted homecare nursing
We are urgently seeking an experienced Debtors Clerk with accounting knowledge for a well-established company based in Margate, KwaZulu-Natal.This is a challenging role that requires strong computer skills, strong collecting skills, strong knowledge of MS
View Job
Debtors/Accounting Clerk
Sandton: Invoicing/Debtors Clerk – Invoicing/Debtors Clerk posted by staffing101
Job Overview:We are seeking an experienced Invoicing/Debtors Clerk to join our team. The ideal candidate will have excellent communication skills, strong Excel proficiency, and a keen eye for accuracy. This role involves managing invoicing, debtors, and co
View Job
Invoicing/Debtors Clerk – Invoicing/Debtors Clerk
Pretoria North: Creditors Clerk posted by Advance cash and carry
QUALIFICATION:Matric.WORK EXPERIENCE:3-5 years experience in creditors environmentFMCG background OR experience in working with high volumes of data-capturing, reconciliations and filingSKILLS AND COMPETENCIES:Excellent communication skillsEnsure Intercomp
View Job
Creditors Clerk
Durban South: Payroll / Hr Clerk posted by MG Electrical
We are seeking an experienced Payroll Clerk tojoin our dynamic team in Durban. The Payroll / HR Clerk will be responsible forensuring that all employees within our organization are paid in an accurate andtimely manner.Key ResponsibilitiesFull payroll admin
View Job
Payroll / Hr Clerk
Rustenburg: Admin Office Clerk posted by Phoenix Personnel
Admin Office Clerk. Work on your own, managing yourself. Administrative exp. Flexi time operation. Good growth potential. Microsoft Outlook, Excel, Word working knowledge. Kindly submit CV to Phoenix Personnel Admin Office Clerk position available in Nort
View Job
Admin Office Clerk
Vereeniging: Hr Clerk posted by Phoenix Personnel
Looking for an HR Admin Clerk to provide administration support to HR department and Head of HR in a full time position at Automotive company. Computer literate and previous experience in HR will be added advantage. Kindly submit CV to Phoenix Personnel H
View Job
Hr Clerk
Nelspruit: Admin Clerk posted by Phoenix Personnel
Admin Clerk. Looking for an energetic and vibrant candidate, willing to learn, computer literate to assist Sales department. Kindly submit CV to Phoenix Personnel Admin Clerk position available in Mpumalanga, Nelspruit. This job position was posted by Pho
View Job
Admin Clerk
Germiston: Invoice Clerk posted by Phoenix Personnel
Invoice Clerk for Marketing and Sales Department with previous admin experience. Must be computer literate & have basic excel skills with strong attention to detail. The ability to work accurately is a must. Able to start asap. Kindly submit CV to Phoenix
View Job
Invoice Clerk
Kempton Park: Call Centre Admin Clerk posted by Phoenix Personnel
Call Centre Admin Clerk to assist with admin queries, process and capture complaints. Experience working on company systems. Accuracy and ability to follow instructions. System training will be provided. Kindly submit CV to Phoenix Personnel Call Centre A
View Job
Call Centre Admin Clerk
Alberton: Junior Office Clerk posted by Phoenix Personnel
Junior Admin Clerk, enthusiastic, vibrant, fast learner required for busy operations department. Computer literate & good communication skills. Kindly submit CV to Phoenix Personnel Junior Office Clerk position available in Gauteng, Alberton. This job pos
View Job
Junior Office Clerk
Cape Town: Admin Clerk posted by Phoenix Personnel
Admin Clerk with HR background to assist with day to day HR admin tasks. Familiar with employment documentation, interview processes, computer literate, excellent communication skills. Kindly submit CV to Phoenix Personnel Admin Clerk position available i
View Job
Admin Clerk
Musina: Clerk Of Works – Civil / Structural posted by Limpopo Career Consortium (Limcaco)
Qualifications:National Diploma in Civil & Structural with Minimum of 5 years experience (Civil / Structural Engineering & Construction) or in a similar environmentValid EB / Code 8 Driver`s LicenseRole-specific knowledge & Experience:Experience with Mine
View Job
Clerk Of Works – Civil / Structural
Pretoria: Short Term Insurance Underwriting And Claims Clerk posted by Pretorium Trust
Minimum criteria:-Recognized qualification-FAIS compliance and RE 5-Business Kias (COB) - PL & CL-At least 2 years of experience in an underwriting environment.Basic Duties:-Claims administration- Quotations and policy administrationRequirements:-Good comm
View Job
Short Term Insurance Underwriting And Claims Clerk
Umhlanga: Junior Accounts Clerk posted by LIFESTYLE ADMINISTRATION SERVICES
Require candidate to have some form of tertiary education as well as matric accounting. Must be able to work on computerised accounting systems and be able to capture, reconcile and assist with SARS efiling etc.Preferably someone with a degree may be well
View Job
Junior Accounts Clerk
Durban: Trainee Saipa Accounting Clerks posted by Nedcircle Financial Consultants
A firm of Accountants requires Trainee Accountants seeking articles of clerkship with SAIPA. Essential requirements:~ Qualification completed/attempting a diploma or degree in accounting~ Experience in Sage Pastel Accounting and ~ Microsoft Excel, Word,
View Job
Trainee Saipa Accounting Clerks
Durban: Senior Accounting Clerk posted by Nedcircle Financial Consultants
A firm of SAIPA Accountants requires an accounting clerkRequirements:~ Diploma or Graduate in Financial Accounting~ At least one year of experience in a senior position~ Experience in Financial Accounting~ Company Secretarial Functions~ SARS compliance In
View Job
Senior Accounting Clerk
Gauteng: Accounts Clerk posted by CCIC Africa (Pty)Ltd
We are an international company that is currently recruiting for the services of an accounts clerk on a full time basis.Candidates should have around 2 years of experience in accounting and any accounting qualification. Working hours are Mon_Fri 8am-5pm.
View Job
Accounts Clerk
Johannesburg: Finance And Accounts Clerk, Centurion
Minimum requirements for the role: Minimum Grade 12 is essential for this role with a In progress completing degree/completed degree is preferred. Previous (At least 3-5 years) experience working in a similar environment. Mastery in financial and accountin
View Job
Finance And Accounts Clerk, Centurion
Pretoria: Admin Clerk – It Expertise posted by BizGro
A leading Pretoria based Food Service Distributor seeks an experienced Admin Support Clerk to manage their online ordering system.The successful Candidate will have ~Necessary qualifications5+ years experience in a similar roleMust be 100% fluent in both E
View Job
Admin Clerk – It Expertise
Edenvale: Junior Costings/ Quotations Clerk posted by The Caretakers (Pty) Ltd
Description:Our company based in Meadowdale is looking for a professional, well-spoken Costings and Quotations Clerk that canhandle all tasks related to receiving costings and processing quotations. Person must be young energetic and have alot of self-conf
View Job
Junior Costings/ Quotations Clerk
Polokwane: Hr Clerk posted by Hillary Construction
HR ClerkKey Responsibilities: ~ Assist in maintaining employee records.~ Prepare and manage HR-related documentation, including employment contracts, leave etc.~ Maintain confidentiality and ensure compliance with company policies and labour law.~ Assist i
View Job
Hr Clerk
Johannesburg: Administrative Clerk – Engineering Company posted by Diverse Consulting Solutions (Pty) Ltd
Administrative Clerk for Engineering CompanyGauteng | Permanent positionMust be willing to relocate to Johannesburg North near to Roodepoort if neededWill be working at the Companies premises 5 days a weekMust have 4-5 years working experience in an Engine
View Job
Administrative Clerk – Engineering Company