Client Care Consultant (Digital & Printing)
Posted on 2025-02-26
| Employer | AtripleA recruitment & temps |
|---|---|
| Salary | 8000 |
| Category | Professions |
| Location | Gauteng / Pretoria |
Job Summary
Location: Pretoria
Salary:
R8 000
Job Description:
• To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience
• Ensure all operational protocols are adhered to at all times
• Identifying opportunities to improve the service process and customer experience
• Handle challenging customers in a highly pressurized environment
• Ensure SLA, ring time and abandoned rate within agreed norms
• Capturing all customer interactions whether from email or telephonic on the CRM system
Educational
Requirements:
• Matric/ Diploma
Experience:
• 2-3 years previous experience in a Call Centre environment in sales or on-line support
• Understanding of contact centre environment and technology
• Preferably have a similar background in media or photography in general.
Skills:
• Fully bilingual in English and Afrikaans in both verbal and written communication.
• Computer literate
• Conflict management
• Quality & customer focused
• Influencing and persuading
• Overcoming objections and be assertive
• Team player & can work independently
Working Hours:
• Alternating weekly shift: 8:00 -17:00 and 8:00 -18:00
• Alternating Saturdays: 8:00 – 14:00.
• No Sundays or public holidays
Send your CV and latest pay slip to AtripleA recruitment & temps
Client Care Consultant (Digital & Printing) position available in Gauteng, Pretoria. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2025-02-26 at 16:09:31 in the Professions category
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Client Care Consultant (Digital & Printing)
Posted on 2025-02-26
| Employer | AtripleA recruitment & temps |
|---|---|
| Salary | 7000 |
| Category | Professions |
| Location | Gauteng / Pretoria |
Job Summary
Location: Pretoria
Salary:
R 7,000 plus incentives
Our client in the Digital printing industry has an opening for a Client Care Consultant in their call Centre.
Job Specification:
- To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience
- Ensure all operational protocols are adhered to at all times
- Identifying opportunities to improve the service process and customer experience
- Handle challenging customers in a highly pressurized environment
- Ensure SLA, ring time and abandoned rate within agreed norms
- Capturing all customer interactions whether from email or telephonic on the Q-Photo CRM system
Requirements:
- Fully bilingual in English and Afrikaans in both verbal and written communication.
- Computer literate
- Conflict management
- Quality & customer focused
- Influencing and persuading
- Overcoming objections and be assertive
- Team player & can work independently
- 2-3 years previous experience in a Call Centre environment in sales or on-line support
- Understanding of contact centre environment and technology
- Preferably have a similar background such as copy centre or photography in general.
- Matric/ Diploma
Please send Updated CV, Qualifications and last payslip to AtripleA recruitment & temps
Client Care Consultant (Digital & Printing) position available in Gauteng, Pretoria. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2025-02-26 at 16:09:11 in the Professions category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Client Care Consultant
Minimum Requirements: Minimum of 2 years experience in sales / client care License and reliable vehicle Home office with reliable Wifi, Inverter / Laptop or PC High level of Computer Literacy Duties and Responsibilities: Manage client care of Eastern Johan
View Job
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Pretoria: Client Care Consultant (Media And Printing) posted by AtripleA recruitment & temps
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Pretoria: Client Care Consultant posted by AtripleA recruitment & temps
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View Job
Client Care Consultant (Digital & Printing)