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Pretoria: Collections Administrator / Client liaison officer

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Job Description

About the Role

A well-established law firm seeks a detail-oriented professional to join their team as a Collections Administrator / Client Liaison Officer. The successful candidate will provide accurate administrative and financial support within a debt collections environment, with a focus on reconciliations, client pay overs, reporting, invoicing, and client query resolution in line with client mandates and internal controls.

Key Responsibilities

  • Reconcile client books with system data and resolve discrepancies
  • Prepare and process client pay overs and month-end reconciliations
  • Compile and distribute client reports in line with SLAs
  • Manage client queries relating to balances, collections, pay overs, and invoices
  • Prepare, issue, and reconcile client invoices
  • Maintain accurate records on DM11, Excalibur 4, RC06, and Swordfish

Requirements

  • Advanced Excel skills (XLOOKUP/VLOOKUP, IF formulas, Pivot Tables, reconciliations)
  • Proficient in Microsoft Word, Outlook, and Teams
  • Strong reconciliation, analytical, and problem-solving skills
  • High attention to detail and ability to meet deadlines
  • Professional client communication skills

Qualifications

  • 23 years experience in debt collections, legal collections, or financial services
  • Hands-on experience with DM11, Excalibur 4, RC06, and Swordfish

Salary & Benefits

[Salary information not mentioned in original]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Tshwane

The accounting and finance sector in Tshwane is generally considered to be a stable and attractive field, with a strong demand for skilled professionals. Typically, this industry experiences moderate growth rates compared to other sectors, driven by the steady expansion of businesses across various industries. As such, job seekers can expect a relatively secure and competitive career path.

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When it comes to salary expectations in Tshwane, it’s difficult to provide an exact range, as these can vary widely depending on factors like experience, company size, industry sector, and specific role requirements. Generally, accounting and finance professionals with relevant qualifications and experience can expect to earn broad salary ranges of R500 000 to R1,5 million per annum or more, although actual salaries may differ significantly from this range. It’s essential to note that these figures are only a rough guide and should not be taken as an accurate representation of individual earning potential.

Common skills required for accounting and finance roles in Tshwane include proficiency in financial software such as Excel, Xero, or SAP; strong analytical and problem-solving skills; attention to detail and organisational ability; excellent communication and interpersonal skills; knowledge of financial regulations and standards; and experience with budgeting, forecasting, and financial analysis. Additionally, having a degree in accounting, finance, or a related field is often preferred.

The accounting and finance sector can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public sector institutions. In Tshwane specifically, many businesses and organisations require skilled accountants and financiers to support their operations, providing a range of job opportunities for those in this field.

Career development opportunities are available throughout the accounting and finance sector. Typically, professionals can expect to progress through roles such as accountant, financial analyst, or senior financial manager, before potentially moving into more senior leadership positions. Many accountants and financiers also choose to specialise in specific areas, such as tax, auditing, or investment analysis, which can lead to further career advancement opportunities.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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