Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.

Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.

Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).

Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.

Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.

Board Reporting: Prepare executive-level reports and documentation for board-level review.

Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.

Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:

• Regulatory qualification equivalent to RE5.

• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).

• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).

Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.

Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.

Send your comprehensive CV to the Hire Resolve team.

Connect with Lidene Pienaar via LinkedIn today!

Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.

Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.

Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).

Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.

Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.

Board Reporting: Prepare executive-level reports and documentation for board-level review.

Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.

Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:

• Regulatory qualification equivalent to RE5.

• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).

• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).

Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.

Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.

Send your comprehensive CV to the Hire Resolve team.

Connect with Lidene Pienaar via LinkedIn today!

Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.

Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.

Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).

Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.

Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.

Board Reporting: Prepare executive-level reports and documentation for board-level review.

Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.

Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:

• Regulatory qualification equivalent to RE5.

• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).

• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).

Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.

Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.

Send your comprehensive CV to the Hire Resolve team.

Connect with Lidene Pienaar via LinkedIn today!

Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.

Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.

Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).

Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.

Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.

Board Reporting: Prepare executive-level reports and documentation for board-level review.

Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.

Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:

• Regulatory qualification equivalent to RE5.

• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).

• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).

Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.

Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.

Send your comprehensive CV to the Hire Resolve team.

Connect with Lidene Pienaar via LinkedIn today!

Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.

Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.

Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).

Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.

Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.

Board Reporting: Prepare executive-level reports and documentation for board-level review.

Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.

Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:

• Regulatory qualification equivalent to RE5.

• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).

• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).

Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.

Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.

Send your comprehensive CV to the Hire Resolve team.

Connect with Lidene Pienaar via LinkedIn today!