Job Description
Key Requirements
- Fluent in English, Afrikaans, and Xhosa to assist clients in their preferred language.
- Ability to travel to Lilyfontein (20km from city centre; all tar roads).
- Comfortable working office hours: 08:00am 16:00pm.
Responsibilities
- Provide telephonic client service and support in English, Afrikaans, and Xhosa.
- Assist clients with insurance-related queries, applications, and policy information.
- Capture and update client information accurately on internal systems.
- Follow up on outstanding client requests and documentation.
- Prioritise daily tasks to maintain efficient workflow.
- Handle client concerns professionally in a fast-paced environment.
- Meet service and turnaround time targets.
- Liaise with internal departments to resolve client issues.
- Maintain accurate records and filing of client interactions.
- Adhere to company processes, compliance, and confidentiality requirements.
Skills
- Able to work effectively in a high-pressure environment.
- Strong task prioritisation and workflow management skills.
- Excellent people and communication skills (client servicing is primarily telephonic).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Eastern Cape
The finance and accounting profession is a vital component of the Eastern Cape’s economy, with various industries relying on skilled professionals to manage their financial operations. Typically, these roles involve providing expert advice on financial planning, budgeting, and forecasting, as well as ensuring compliance with relevant laws and regulations. Generally, finance and accounting professionals in the Eastern Cape can expect to find employment in a range of sectors, including government, private enterprise, and non-profit organisations.
When it comes to salary expectations, typically, finance and accounting roles in the Eastern Cape offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Common broad salary ranges for these roles include R300 000 – R600 000 per annum for junior positions, with senior roles potentially commanding salaries upwards of R1 million or more. However, please note that these are very general estimates and actual salaries may differ depending on various factors.
Common skills required for finance and accounting roles in the Eastern Cape typically include proficiency in financial software such as SAP or QuickBooks, strong analytical and problem-solving skills, excellent communication and interpersonal skills, attention to detail, and a basic understanding of taxation laws. Additionally, many employers place a premium on candidates with experience in industry-specific software, such as cloud-based accounting systems or enterprise resource planning (ERP) solutions.
The finance and accounting profession is commonly found across various industries in the Eastern Cape, including financial services sector, technology industry, manufacturing sector, and government departments. These roles often require professionals to work closely with colleagues from other departments, making strong communication and collaboration skills essential.
For those interested in pursuing a career in finance or accounting, there are several development opportunities available. Typically, entry-level positions can lead to progression into more senior roles, such as financial analyst or accountant, with experience and additional qualifications. Many employers also offer training programs and professional development opportunities, such as Certified Financial Planner (CFP) certifications or chartered accountancy qualifications. With dedication and hard work, finance professionals in the Eastern Cape can enjoy a rewarding and challenging career.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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