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Pretoria East: Sales Agent (Bpo) posted by Ergasia Placements

Sales Agent (Bpo)

Posted on 2025-03-31

Employer Ergasia Placements
Salary 0
Category Professions
Location Gauteng  /  Pretoria East

Job Summary

Key

Responsibilities:


Subscription Sales:

  • Outbound Sales: Proactively reach out to potential businesses in the UK market via phone, email, and other communication channels to sell subscription services. Ability to handle cold calling.
  • Product Knowledge: Provide businesses with detailed information about subscription plans, pricing, and benefits, tailoring your pitch to suit individual needs.
  • Business Needs Assessment: Identify and understand business requirements, offering suitable subscription packages to meet their needs.
  • Objection Handling: Overcome objections and negotiate effectively to close sales while maintaining a business-centric approach.

Appointment Booking:

  • Sales Appointments: Schedule appointments for the UK-based sales team with qualified leads to discuss the subscription services in more detail and close sales.
  • Lead Qualification: Ensure that leads are qualified before booking appointments, ensuring high conversion rates for the sales team.
  • Calendar Management: Efficiently manage and coordinate appointment schedules to align with the availability of the sales team.

Sales Targets & Reporting:

  • Achieve Sales KPIs: Meet and exceed daily, weekly, and monthly sales targets for subscriptions and booked appointments.
  • CRM Usage: Maintain accurate records of all business interactions, leads, and sales activities using CRM tools (e.g., Yaxxa, Freshdesk, Zendesk, Salesforce, HubSpot).
  • Performance Reporting: Provide regular updates on sales performance and pipeline status to the management team.

Business Service:

  • Business Engagement: Build and maintain strong relationships with potential businesses to ensure high business satisfaction.
  • Follow-ups: Conduct follow-up calls or emails to ensure business satisfaction and address any queries related to the subscription service.

Skills & Experience:

  • Sales Experience:
    • At least 1 year proven track record in a sales environment, particularly in B2B, B2C, or subscription-based sales.
    • Experience in outbound calling or telesales is a MUST.
  • Excellent Communication:
    • Fluent in English with a neutral accent and clear and effective communication skills.
    • Ability to engage with UK clients and build rapport quickly over the phone.
    • Strong negotiation and objection-handling skills.
  • Organizational Skills:
    • Ability to manage multiple leads, appointments, and tasks simultaneously.
    • Strong attention to detail with good time management.
  • Tech-Savvy:
    • Comfortable using CRM systems to track leads, appointments, and sales.
    • Familiarity with sales tools (e.g., Zoom, Google Calendar) and email platforms.
  • Self-Motivated & Target-Driven:
    • Highly self-motivated with the ability to work independently in a remote setting.
    • Strong drive to meet and exceed sales targets.
  • Cultural Awareness:
    • Comfortable working on a UK campaign, with an understanding of UK business preferences and business practices. Including UK work hours (BST 10am to 7pm SA Time, GMT 11am – 8pm SA Time)

Sales Agent (Bpo) position available in Gauteng, Pretoria East. This job position was posted by Ergasia Placements. The job has been posted as a char8000 ad on 2025-03-31 at 01:02:26 in the Professions category

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