Pretoria: CRM Consultant (Medical) posted by Qetello
Posted on 2025-08-24 00:00:00
Employer | Qetello |
---|---|
Category | Other IT/Computer |
Location | Gauteng / Pretoria |
Job Summary
Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a CRM Consultant to join their client servicing team. The ideal candidate needs to have minimum 2 years CRM experience and must have matric/grade 12.
Duties and Responsibilities:
Primary Responsibilities:
- Client service, training, on-site client assistance and account collection.
- Preplanning of on-site client visits based on analysis of book and their challenges;
- Visits to employers from clients who require assistance based on pre-analysis of the book;
- Provide further assistance to clients to resolve accounts and/or claims with outstanding information telephonically;
- Completion of visited client books within 30 days;
- Continuous improvement of relationship with clients;
- Regular visits to all new and existing clients as directed by line management;
- Provide on-site registration, training and related assistance to clients as directed by management;
- Liaison with the Client Relations Line Management on all client related matters;
- Collect accounts from clients if and when required;
- Weekly written feedback to Client Relations Manager on clients visited; clients trained, accounts collected; enquiries dealt with; enquiries requiring assistance etc.
Other Responsibilities:
- Assist with the other tasks from the department, including but not limited to;
- Process all incoming documentation received the clients mailbox;
- Process all incoming documentation received from allocated practices within 24 hours of receipt;
- Follow up on incomplete claim information from allocated practices;
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
Overall:
- Achieve set targets;
- As a team member add value and contribute to the company;
- Be willing to share knowledge, assist with training and comply with set company policies;
- Assist in other areas of the department when required.
AD HOC
- Perform ad hoc tasks in line with the objectives of the Company as and when required by the Company.
Qualifications and Experience:
- Valid drivers license;
- Matric / Grade 12;
- Tertiary qualification will be beneficial;
- Experience in client relation environment; and
- Medical claims related experience will be beneficial.
Skills and Competencies:
- Computer literate in MS Office (Microsoft Excel, Word, and Outlook)
- Articulate with strong communication skills (oral and written);
- CompEasy and other funders online system will be beneficial;
- Ability to adapt and learn new skills;.
- Ability to multitask; and
- Cope well under pressure.
Remuneration
- Market related – depending on experience
Only candidates who meet all the requirements stipulated in this advert will be considered. If you dont receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.
To apply please send your CV and supporting documents to *****@*****.co.za with REF: CRM
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria: Senior Developer/ Architect posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior DeveloperArchitect in Pretoria!We require a candidate withbull Cbull Solution Designbull Software...
View Job
Senior Developer/ Architect
Pretoria: Senior Software Developer / Architect posted by Goldman Tech
Job DescriptionA brilliant opportunity has come available for the right person.... If you are a senior developerarchitect and you have a solid understanding...
View Job
Senior Software Developer / Architect
Pretoria: Senior PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior PHP Developer in Pretoria!We require a candidate withbull Extensive experience with Linuxbull...
View Job
Senior PHP Developer
Pretoria: C#/T-SQL posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria We require a candidate withbull Relevant IT qualificationbull Drivers license...
View Job
C#/T-SQL
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria!We require a candidate withbull BSc. Computer Sciences or National Diploma in IT...
View Job
C# Developer
Pretoria: Java Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Java Developer in Pretoria!We require a candidate withbull Bachelors degree in Engineering or Computer...
View Job
Java Developer
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria!We require a candidate withbull Drivers licence and own transportbull C 6.0 or...
View Job
C# Developer
Pretoria: Senior Digital Marketing Manager posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior Digital Marketing Manager in Johannesburg!We require a candidate withbull Qualification in...
View Job
Senior Digital Marketing Manager
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Mid to Senior C Developer in Pretoria!We require a candidate withbull BSc. Computer Sciences or National...
View Job
C# Developer
Pretoria: UI/UX Designer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a UIUX Designer in Pretoria!We require a candidate withbull BSc. Computer Sciences or National Diploma in...
View Job
UI/UX Designer
Pretoria: BI Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a BI Developer in Pretoria! We require a candidate withbull 5 years BI experiencebull T-SQL, SSRS, SSIS,...
View Job
BI Developer
Pretoria: BI Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a BI Developer in Pretoria!We require a candidate with experience inbull T-SQL, SSRS, SSIS, SSAS, SSDT,...
View Job
BI Developer
Pretoria: Python DevOps Engineer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Python DevOps Engineer in Pretoria! We require a candidate withbull 2-5 years of experiencebull Degree...
View Job
Python DevOps Engineer
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria!We require a candidate withbull B.Sc. Computer Science degree or similar...
View Job
C# Developer
Pretoria: PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a PHP Developer in Pretoria!We require a candidate with experience inbull PHP, JavaScript, Ajax,...
View Job
PHP Developer
Pretoria: Professional Sensual Masseuse – High Earnings posted by VelvetGlow
BECOME A VELVETGLOW DIAMOND!We are RECRUITING young energetic ladies between the ages of 21 and 39 years, and what a successful way to earn great cash! WHY...
View Job
Professional Sensual Masseuse – High Earnings
Pretoria: Professional Sensual Masseuse – Start Immediately posted by Mendelssohn’s
Are you enthusiastic about making money in a fun environment? Live the lifestyle you always thought was out of your reach.We are seeking reliable, punctual,...
View Job
Professional Sensual Masseuse – Start Immediately
Pretoria: Senior Software Engineer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior Software Engineer in Pretoria!We require a candidate with experience inbull Javabull Dockerbull...
View Job
Senior Software Engineer
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria!We require a candidate with experience inbull Cbull UX SCSS, LESS, CSSbull...
View Job
C# Developer
Pretoria: Java Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Java Developer in Pretoria!We require a candidate with experience inbull J2SEbull Javabull Maven, Git,...
View Job
Java Developer
Pretoria: iOS Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for an iOS Developer in Pretoria!We require a candidate with experience inbull iOSbull Swiftbull Objective...
View Job
iOS Developer
Pretoria: Java Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Java Developer based in Pretoria!We require a candidate withbull Bachelors degree in Engineering or...
View Job
Java Developer
Pretoria: Mid-Level Front-End Developer (ReactJS) posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Mid-Level Front-End Developer ReactJS in Pretoria!We require a candidate with experience inbull...
View Job
Mid-Level Front-End Developer (ReactJS)
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer in Pretoria!We require a candidate withbull B.Sc. Computer Science degree or similar...
View Job
C# Developer
Pretoria: C# Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C Developer based in Pretoria!We require a candidate withbull BSC degree or equivalent bull CUX using...
View Job
C# Developer