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Pretoria: Medical Receptionist

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Job Description

Job Title: Medical Receptionist Location: Pretoria East Employer: General Medical Practice Position Overview: Our client, a well-established and reputable General Practitioner based in Pretoria East, is looking to appoint a professional and detail-oriented Medical Receptionist to join their dedicated team. This full-day role is ideal for a candidate with experience in medical administration and a strong passion for delivering excellent patient service. Key Responsibilities: Answer and manage calls via the practice switchboard professionally. Schedule and manage patient appointments using Elixir Live, including coordinating external referrals. Monitor and respond to emails received via the practice’s administrative email account. Send appointment reminders (calls and SMS) to patients. Greet patients warmly and collect personal and medical information. Process payments and issue receipts electronically. Maintain both electronic and physical filing systems. Coordinate and manage medical aid authorisations. Complete and submit PMB application forms and other relevant medical aid documentation. Perform general administrative and reception duties as required by the employer. Skills and Attributes: Strong administrative and organisational skills. Excellent attention to detail and a high degree of accuracy. Professional, courteous, and able to work well under pressure. Team player with a positive attitude. Non-smoker. Requirements: Matric certificate (Grade 12). Previous experience working in a medical practice. Experience in debtors accounts/medical billing (follow up on outstanding accounts and co-payments) Proficiency in Elixir Live software (Essential) Fluent in at least two languages (bilingual). Tertiary education in a related field will be advantageous but is not mandatory. Working Hours: Monday – Friday: 08H00 – 17H00 Remuneration R 13 000.00 – R 15 000.00 CTC per month – depending on experience. Application Instructions:
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