Manager: Salesforce Architect Workplace Type: Hybrid Location: Pretoria, Gauteng Industry: Medical Devices About the Company A global medical technology innovator specialising in digital health solutions that enhance clinical accuracy, improve accessibility, and support high-quality patient care. The organisation combines engineering excellence, user-centric product design, and strict regulatory compliance to create impactful healthcare technologies. Role Overview The Manager: Salesforce Architect leads the end-to-end architecture, strategy, and optimisation of the Salesforce platform. This role is responsible for designing scalable, secure, and high-performance Salesforce solutions, driving platform governance, and ensuring alignment with business and technology roadmaps. This position requires deep Salesforce Architecture expertise, advanced development experience, strong API integration capabilities, and a proven track record in delivering enterprise-level Salesforce implementations. Key Responsibilities Architecture & Strategy Owns the Salesforce platform architecture, technical vision, and multi-year roadmap. Designs scalable, secure, high-availability Salesforce solutions aligned with enterprise architecture. Evaluates Salesforce features, AppExchange apps, integrations, and cloud technologies to drive innovation. Ensures compliance with best practices for architecture, security, performance, and governance. Partners with leadership to align Salesforce strategy with business objectives. Salesforce Development Develops Apex classes, triggers, Lightning Web Components, Visualforce pages, and reusable components. Builds integrations using Salesforce REST, SOAP, and external APIs. Implements and maintains DevOps pipelines, CI/CD processes, and Infrastructure as Code. Manages version control (Git), code reviews, deployment processes, and sandbox management. Develops automated tests, test data, and regression testing scripts. Analysis & Planning Translates business requirements into robust technical solutions. Contributes to sprint planning, user story refinement, estimation, and technical documentation. Conducts research on emerging Salesforce and cloud technologies. Leads root-cause analysis, solution design sessions, and system troubleshooting. Tracks work through JIRA and maintains up-to-date system documentation. Quality, Compliance & Delivery Ensures solutions meet medical device regulatory standards (FDA, CE, ISO) and SOC2 requirements. Delivers high-quality, well-tested, performance-optimised Salesforce applications. Completes code reviews, validation checks, and pre-deployment testing. Ensures all work aligns with QMS processes and internal IT standards. Leadership & Collaboration Leads Salesforce technical decision-making across teams. Provides guidance, mentoring, and best-practice coaching to developers. Collaborates effectively with stakeholders, product owners, analysts, and cross-functional teams. Drives continuous improvement in architecture, development standards, and DevOps practices. Required Qualifications & Experience Education Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or similar. Salesforce Architect Certification (System, Application, or Technical Architect). Experience 7 years Salesforce development and architecture experience. Proven experience designing and implementing complex Salesforce solutions. Experience with CI/CD pipelines, Git-based workflows, and DevOps automation. Track record of delivering Salesforce integrations and API-driven architectures. Technical Skills (Essential) Apex, Lightning Web Components (LWC), Visualforce Salesforce REST & SOAP APIs Declarative tools: Flows, Process Builder, Schema configuration SOQL/SOSL, Data Loader, Workbench Git, CI/CD, DevOps, SFDX Integration platforms and middleware Performance optimisation & system scalability Salesforce Cloud Experience Sales Cloud Service Cloud Marketing Cloud Marketing Cloud Intelligence (Datorama) Sales Engagement (High Velocity Sales) Salesforce OMS Service Cloud Voice Salesforce Connect ECI (Einstein Conversational Insights) eCommerce integrations Core Competencies Solution Architecture Technical Leadership Platform Governance Problem Solving & Root-Cause Analysis Agile/Scrum Delivery Documentation & Compliance Cross-functional Collaboration Innovation & Continuous Improvement