Pretoria: Operations Manager (Hospitality)

January 20, 2026 Jobs in Northern Suburbs

Job Description

About the Role

We are seeking an experienced Operations Manager to join our team in Pretoria. As a key member of our hospitality department, you will be responsible for overseeing daily restaurant operations and ensuring exceptional customer experiences.

Key Responsibilities

Oversee daily restaurant operations, including front-of-house and back-of-house coordination.
Ensure high standards of food quality, service delivery, and customer experience.
Manage, train, motivate, and schedule restaurant staff.
Monitor staff performance and handle disciplinary matters in line with company policy.
Control stock levels, manage suppliers, conduct stock takes, and minimise waste.
Manage operational costs, including food, beverage, and labour costs.
Ensure compliance with health, safety, hygiene, and food safety regulations.
Handle customer feedback, complaints, and service recovery professionally.
Maintain restaurant cleanliness, presentation, and brand standards.
Prepare basic operational reports and support management with performance insights.

Requirements

Minimum 35 years experience in a restaurant management or senior supervisory role.
Strong understanding of restaurant operations, service flow, and customer service standards.
Proven people management and leadership skills.
Experience with stock control, cost management, and supplier coordination.
Ability to work flexible hours, including evenings, weekends, and public holidays.

Qualifications

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Salary & Benefits

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Tshwane

The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.

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Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.

The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.

Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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