Job Description
About the Role
The Receptionist will be the first point of contact for visitors and clients, ensuring a welcoming and professional reception service. In addition to front desk responsibilities, the role provides administrative and operational support to ensure the smooth day-to-day functioning of the office.
Key Responsibilities
- Greet and assist visitors, clients and employees with a professional demeanor.
- Answer, screen and direct incoming calls promptly.
- Manage appointment scheduling and visitor logbooks.
- Handle incoming and outgoing mail, packages and deliveries.
- Maintain confidentiality and discretion in handling sensitive information.
- Provide administrative support to staff, including managing emails and scheduling.
- Maintain a clean and organised reception area.
- Coordinate and manage boardrooms ensuring they are clean and ready for use.
- Order and maintain office supplies and equipment, ensuring adequate stock levels are always available.
- Liaise with suppliers where necessary regarding office supplies and equipment.
- Update organisational structure/organogram when required.
- Oversee and coordinate the day-to-day activities of support staff.
- Manage leave requests, daily duties and responsibilities of the above staff members in alignment with operational requirements.
- Ensure duties are allocated and completed to maintain a clean, organised, and well-functioning office environment.
- Support health and safety protocols, reporting any risks or hazards identified in the building.
- In case of emergency, assist in the evacuation of visitors and ensure compliance with building safety protocols.
- Ensure fire safety exits in the vicinity of the reception are always clear and accessible.
- Verify visitor access.
- Perform basic security checks, such as monitoring CCTV feeds.
- Monitor and report any unusual activity in and around the reception area.
Requirements
- Grade 12, matric or equivalent.
- 2 years experience in a similar role.
- Sound ability on Microsoft Office applications, including but not limited to Outlook, Word and Excel.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Basic knowledge of health and safety practices.
- Familiarity with basic security protocols and procedures.
Qualifications
None specified.
Salary & Benefits
Not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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