Menu Close

Pretoria: Specialist: Network & Voice posted by Isilumko Staffing

Advertisement



Job Description

Provide support and maintain VOIP infrastructure
Monitor voice servers (Cisco and Real Connect), SIP trunks and gateways for problems (Switchboard system, Cisco Call mangers, Cisco Transcoders, Cisco Session Boarder Controllers, and Cisco voice gateways)
Create user profiles for Cisco phones; add Cisco phones and user profiles to the CUCM; assign users to relevant groups, create hunting groups, assist users with logins and configuration of forwarding options.
Create user profiles for Real Connect soft phones; install and configure Real Connect soft phones, setup user extensions, allocate users to relevant groups/campaigns and create forwarding options.
Install, support, and maintain Cisco VOIP infrastructure.
Log calls, follow up and escalate any system related issues with the vendors for the Real Connect system and Cisco IP telephony system.
Assist with integrations with external parties for automatic loading of leads and create different campaigns (SMS campaigns, TV ads etc.)
Provide support to end-users for Cisco handsets and Real Connect soft phones.
Provide IP Telephony troubleshooting of the companys telephony system (Cisco).
Configure and support Polycom and Cisco teleconferencing systems.
Support and maintain billing system (voice engine) and assist users with telephone billing queries.
Monitor recording of calls on Cisco handsets and Real Connect system.
Ensure that voice loggers/recordings servers are operational and attend to any errors/issues.
Provide end to end support for the Real Connect telephony system and Cisco IP telephony system.
Conduct weekly Cisco IP telephony and Real Connect system back-ups.

View Job  South Africa: Restaurant / Cafe Manager - Day Shifts posted by HotelJobs

Configure, troubleshoot, and monitor LAN/WAN infrastructure
Assist with troubleshooting of issues on Cisco switches and network links when problems occur at the branches countrywide.
Configure, support, and maintain Cisco switches on the LAN.
Assist with setting up of cross-connects.
Assist with setting up of new network links for the Assupol branches, monitor existing network links and troubleshoot any network performance issues.
Manage and update the network monitoring system with all the network devices.
Create and update architectural diagrams for the companys IPT system.
Perform traffic analysis on switch trunk interfaces.
Cisco switches configuration files backups when changes occur.

Liaise and correspond with 3rd party suppliers
Apply for services with all our external providers (network links, telephony system etc.)
Obtain quotations from suppliers and assist with the procurement process.
Ordering of Cisco handsets and switches.
Conduct proof of concepts when required.
Report and follow up on faulty network links and telephony system issues with the relevant vendors.

Reporting
Submit monthly network performance reports.
Submit monthly telephony system performance reports.

Qualification & Experience

  • IT related degree/diploma
  • Technical/Legal Certification
    CCNA Voice
    CCNA/CCNPF Routing & Switching (Advantage)
    CCNA Wireless (Advantage)
  • IT experience of 1 – 4 years minimum
  • Insurance industry experience of 3 years (Advantage)



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement



View Job  Johannesburg: Sales Team Leader posted by CallForce


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Quantify your achievements on your CV using numbers and percentages where possible.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Isando: Key Account Manager Isando posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Jobs 4 All Logistics Sales

Purpose of the RoleThe Key Account Manager (KAM) is responsible for unlocking the next phase of growth by developing and…

View Job

Isando: Pre-Owned Operations Manager posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Jobs 4 All Logistics Sales

Role Purpose The Pre-Owned Operations Manager will establish, manage, and grow the pre-owned vehicle operations, initially focusing on professionalising the...

View Job  Edenvale: SAICA Trainee (BCompt / BCom Acc students) posted by Isilumko Staffing
View Job

Gauteng: Millwright Pretoria posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Engineering Management Jobs 4 All

Job SummaryThe Millwright will be responsible for performing mechanical maintenance, repairs, and installations on industrial machinery and equipment to...

View Job

Eastern Cape: Purchaser Port Elizabeth posted by Jobs 4 All

Jobs in Eastern Cape October 22, 2025
Jobs 4 All Logistics Sales

Purpose of the Role Responsible for the planning, selection, and purchasing of goods and services for the Coega Plant, including…

View Job

Western Cape: Software Architect posted by Communicate Finance

Jobs in South Africa October 22, 2025
Communicate Finance Research and Development

Prove you’re not just designing for success—you’re designing against failure.Systems Architecture: Microservices, event-driven design, distributed systems,...

View Job

Gauteng: Cybersecurity Specialist posted by Communicate Finance

Jobs in Gauteng October 22, 2025
Communicate Finance Research and Development

Prove you can outsmart even the cleverest cyber-villain!Threat Hunting Instincts: Finding hidden dangers in networks and systemsSecurity Tool Mastery:...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area