Job Description
Sector: Insurance
Location: Pretoria
Salary: R 252 000 p.a. (negotiable)
Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.
Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training
Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep track of all your job applications in a spreadsheet, including company names and application dates.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Bridge Engineer posted by Communicate Finance
Job Description:Design and analyses bridge structures in accordance with relevant standards and codesPrepare detailed structural calculations, drawings, and...
View JobGauteng: Machine Operator posted by Phakisa Holdings
Machine OperatorReporting to: OperationSeniority Level: ProfessionalType: TempDuties and Responsibilities:Set up machines to ensure required quality...
View JobSouth Africa: FARM MANAGER -MIXED FARMING posted by Farm Manager SA
MINIMUM REQUIREMENTS Agricultural Diploma / Degree advantageousMin of 3 years previous farm management experienceExperience in the following:Cropping -...
View JobGauteng: Business Continuity Consultant posted by Opensource
Key Responsibilities:Develop, implement, and maintain Business Continuity Management (BCM) frameworksConduct Business Impact Analyses (BIA) and risk...
View JobGauteng: Business Intelligence Developer posted by Opensource
Key Responsibilities:Design, develop, and maintain BI solutions and dashboardsExtract, transform, and load (ETL) data from multiple sourcesAnalyze business...
View JobWestern Cape: Database / System Administrator posted by Opensource
Key Responsibilities:SAP system and database administration across the SAP landscapeSAP installations, upgrades, patches, and system migrationsMonitoring...
View Job
Browse Employers
Job Alerts