Job Description
Sector: Insurance
Location: Pretoria
Salary: R 252 000 p.a. (negotiable)
Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.
Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training
Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
Send your CV and latest pay slip to *****@*****.co.za
AtripleA Recruitment and Temps
www.********.co.za
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Quantify your achievements on your CV using numbers and percentages where possible.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Sandton: 3D Visualizer posted by Modena Design Centres Ltd
The 3D Visualiser will be responsible for creating high-quality, photorealistic 3D renderings, animations, and visual representations of architectural and...
View JobGauteng: Join the Next Generation of Wealth Creators posted by Liberty Standard Bank Group
We are a team of ambitious financial advisors helping entrepreneurs and investors grow, protect, and manage their wealth. We believe…
View JobMilnerton: Vehicle Sales Executive posted by Stiles Recruit
We are seeking a motivated and results-driven Used Vehicle Sales Executive to join our Automotive Group. The successful candidate will…
View JobWest Rand: Parts Manager posted by Stiles Recruit
We are looking for an experienced and highly organized Parts Manager to oversee the full parts division across Chery, Mahindra,…
View JobUmhlanga Rocks: Vehicle Sales Executive posted by Stiles Recruit
Were looking for a driven and customer-focused Used Vehicle Sales Executive to join our dealership team in Umhlanga. The ideal…
View JobUmhlanga Rocks: Vehicle Buyer posted by Stiles Recruit
Were seeking a proactive and detail-oriented Vehicle Buyer to join our dealership team in Umhlanga. The ideal candidate will be…
View Job
Browse Employers
Job Alerts