Lead and motivate the team to achieve set goals and maximize collections Monitor team performance, set clear, measurable goals, and ensure efficiency and accuracy in collections Address concerns and follow up on outstanding balances or payment issues Ensure Supervisors and Revenue Management Controllers submit the necessary reports Maintain positive relationships with tenants and proactively manage accounts Handle tenant queries, adjustments, and meet with high-profile tenants when necessary Promote excellent employee relationships, provide coaching, and assist in staff development Assist in onboarding new team members and maintain strong communication across departments Prepare pre-billing Rentroll sheets, resolve errors, and manage high-profile tenant accounts Facilitate smooth onboarding of new tenants and manage Rentroll & MDA system updates Coordinate, plan, and complete property-related projects Ensure files are submitted to the Legal Department in a timely manner Coordinate with relevant departments to prepare for the annual audit and finalize annual rates and refuse increases We are looking for: Proven experience in property administration or property management Strong leadership, team management, organizational, and time management skills High level of attention to detail and problem-solving abilities Experience with Rentroll & MDA systems is an advantage Excellent communication and relationship-building skills This is a full-time, permanent position based in East London. If you`re ready to make a real impact in the property industry and lead a dynamic team, apply today