Job Description
About the Role
We are seeking an experienced NOC Level 2 Technician to join our team in Randburg, South Africa. The ideal candidate will have a strong technical background and excellent problem-solving skills.
Key Responsibilities
- Troubleshoot and resolve complex network issues in a fast-paced environment
- Perform hardware and software troubleshooting on MikroTik routers and switches
- Configure and manage routing protocols (OSPF, BGP) for optimal network performance
- Implement and maintain Layer 2 and Layer 3 networking principles
- Monitor network activity using diagnostic tools
- Provide expert-level technical support to customers
Requirements
- Minimum of 23 years practical experience in a technical support or NOC role within an ISP environment
- Strong working knowledge of MikroTik (RouterOS and hardware troubleshooting)
- Good understanding of routing protocols (OSPF, BGP)
- Familiarity with switching, VLANs, wireless technologies
- Experience with network monitoring and diagnostic tools
Qualifications
- Formal education or certifications not specified in the original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in West Johannesburg
In West Johannesburg, the IT and computing industry is a thriving sector, offering a wide range of career opportunities for those with the right skills and experience. Typically, this field is characterized by rapid technological advancements, leading to an increasing demand for skilled professionals who can adapt quickly to new developments. Generally, companies in this industry are looking for individuals who can bring innovative solutions and expertise to drive business growth.
The typical salary range for IT and computing roles in West Johannesburg varies widely depending on factors such as experience, company size, and industry sector. Broadly speaking, junior positions may start around R400 000 – R600 000 per annum, while senior roles can exceed R1 million per year. However, it’s essential to note that actual salaries can vary significantly based on individual circumstances, and these ranges should be taken as rough estimates only.
Common skills required for IT and computing roles in West Johannesburg include proficiency in programming languages such as Java, Python, or C++, knowledge of data structures and algorithms, experience with database management systems like MySQL or SQL Server, and a solid understanding of operating systems. Additionally, many companies look for professionals who can demonstrate expertise in cloud computing platforms, cybersecurity frameworks, and Agile development methodologies. Often, having a degree in computer science, information technology, or a related field is beneficial, but not always necessary.
The IT and computing industry is present across various sectors, including financial services, technology, manufacturing, and healthcare. Typically, companies in these industries require professionals who can provide technical support, develop software solutions, and manage complex systems. Commonly, large corporations and multinational companies also employ IT staff to maintain their infrastructure and support business operations.
Career development opportunities are plentiful in the IT and computing industry, with many companies offering training programs, mentorship schemes, and career advancement possibilities. Generally, professionals who demonstrate a commitment to ongoing learning and professional growth tend to excel in this field. Often, lateral moves into management or leadership positions are also available for those who have demonstrated technical expertise and business acumen.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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