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Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Posted on 2025-03-08

Employer Ison Xperiences
Salary 0
Category Administration Pa Secretary
Location Gauteng  /  Randburg

Job Summary

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polite at all times. Listening attentively to customer queries. Responding to customer queries accurately. Ensure that quality standards are met. Familiarize oneself with products and procedures. Providing relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform any adhoc tasks as and when required Grade 12 Computer Literate Excellent Communication written skills Serious and passionate about customer service and working in a customer service industry Previous call centre experience Fluent in English and another South African language COMPETENCIES: Customer focus Ability to build customer loyalty Conflict management Excellent communication skills High level of professionalism and an understanding ethical conduct. Quality orientation
Sassa – Customer Service Agents (Dl) Afrikaans Speaking position available in Gauteng, Randburg. This job position was posted by Ison Xperiences. The job has been posted as a premium ad on 2025-03-08 at 13:43:23 in the Administration Pa Secretary category

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Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

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Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Posted on 2025-03-08

Employer Ison Xperiences
Salary 0
Category Administration Pa Secretary
Location Gauteng  /  Randburg

Job Summary

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polite at all times. Listening attentively to customer queries. Responding to customer queries accurately. Ensure that quality standards are met. Familiarize oneself with products and procedures. Providing relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform any adhoc tasks as and when required Grade 12 Computer Literate Excellent Communication written skills Serious and passionate about customer service and working in a customer service industry Previous call centre experience Fluent in English and another South African language COMPETENCIES: Customer focus Ability to build customer loyalty Conflict management Excellent communication skills High level of professionalism and an understanding ethical conduct. Quality orientation
Sassa – Customer Service Agents (Dl) Afrikaans Speaking position available in Gauteng, Randburg. This job position was posted by Ison Xperiences. The job has been posted as a premium ad on 2025-03-08 at 13:36:06 in the Administration Pa Secretary category

Click Go Apply to apply online!

View Job  Johannesburg: Blender posted by Oxyon Human Capital Solutions

You might also like these jobs in the same area.

More jobs in Randburg

More jobs in Gauteng

Browse Administration Pa Secretary Jobs

Browse Ison Xperiences Jobs

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Randburg: Sassa – Customer Service Agents (Dl) Afrikaans Speaking posted by Ison Xperiences

Customer Service Fixed Term Contract Position month Contracts based in Randburg Afrikaans Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that a


View Job
Sassa – Customer Service Agents (Dl) Afrikaans Speaking

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Randburg

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