Richards Bay: Junior Sales Representative posted by Staff Solutions
Posted on 2025-08-01 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | FMCG Retail |
| Location | Kwazulu-Natal / Richards Bay |
Job Summary
Key Responsibilities
Sales & Business Administration
- Identify and open new customer accounts with long-term potential.
- Monitor and evaluate monthly sales performance per customer using sales reporting tools.
- Provide regular feedback to the Regional Manager on customer activities, opportunities, and challenges.
- Collaborate with customers to align their marketing efforts with the company’s strategic direction.
- Support warehouse and logistics teams with route planning to improve efficiency.
- Organize and host trade events to promote products and strengthen client relationships.
- Drive and monitor promotional campaigns to grow market share and customer engagement.
- Assist with credit applications and support debtor teams with collections and customer account queries.
- Monitor outstanding payments and help mitigate credit risk.
- Ensure proper use and care of company assets such as vehicles and equipment.
- Attend and contribute to monthly strategy and review meetings.
Stock Control
- Work closely with warehouse teams to ensure product availability.
- Support the management of consignment stock when necessary.
- Track customer purchasing trends to improve forecasting accuracy.
- Monitor and facilitate the rotation of stock to avoid aging inventory.
- Assist customers in optimizing their own stock levels and mix.
Compliance
- Adhere to company procedures, industry regulations, and internal controls.
- Identify potential risks and escalate them to management as needed.
- Promote responsible and cost-effective use of company resources to prevent waste.
Customer Service
- Maintain strong, professional relationships with customers and internal teams.
- Resolve customer issues quickly and effectively, maintaining high levels of service.
- Communicate regularly with internal stakeholders to ensure all customer queries are addressed.
- Provide product and pricing training sessions to customers, ensuring they remain informed of any changes.
- Keep the customer database current by adding or updating information as needed.
- Assist in providing marketing materials such as POS displays and promotional stands.
Cost Control
- Monitor and manage operational costs and use of company resources.
- Ensure correct pricing structures are applied and regularly updated.
- Track gross profit margins and implement corrective actions where necessary.
- Report any financial deviations or overspending to the Regional Manager promptly.
Candidate Profile
Qualifications
Minimum: Diploma or Certificate (NQF Level 5 or equivalent)
Preferred: Additional qualifications in Sales, Marketing, or Business Management
Experience
Minimum: Up to 3 years in a similar role within a manufacturing, sales, or customer-facing environment
Preferred: Background in FMCG, automotive, or related industries
Technical Competencies
- Basic proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with ERP systems (e.g., SAP) is advantageous
- Understanding of stock management, sales processes, and credit control
Behavioral Competencies
- Strong verbal and written communication skills
- Ability to build and maintain strong customer relationships
- High attention to detail and accuracy
- Results-oriented with a proactive mindset
- Capable of managing multiple tasks and priorities effectively
- Professional, reliable, and self-motivated
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