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Roodepoort: Firewall Engineer posted by ICTEngage

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Job Description

Job Purpose

We are seeking a highly skilled and experienced Firewall / IT Technician to join our client’s team. The successful candidate will be responsible for planning, implementing, and maintaining IT solutions for clients, with a strong focus on firewall technologies, IT infrastructure management, and cloud solutions. This role requires a lateral thinker with excellent problem-solving abilities, the ability to lead IT projects, and strong communication skills.

Key Responsibilities

  • Plan, coordinate, and manage IT infrastructure projects from initiation to completion.

  • Setup, configure, and maintain firewalls (preferably Sophos).

  • Administer Microsoft 365 environments, including Admin Centre and SharePoint.

  • Perform and oversee email migrations for clients.

  • Manage and maintain Windows Servers, desktops, and networking infrastructure.

  • Provide advanced desktop and network support, ensuring minimal downtime for clients.

  • Support and maintain cloud architectures (Azure), hosted servers, and backup solutions.

  • Implement and manage patching, RMM solutions, and endpoint security tools (ESET).

  • Setup, maintain, and troubleshoot PABX systems.

  • Lead and mentor IT teams, ensuring best practices and service excellence.

  • Research and implement tailored IT solutions to meet specific client needs.

  • Provide professional, client-facing communication and support.

Required Skills & Experience

  • Minimum 5+ years experience in Firewall setup and maintenance (Sophos preferred).

  • Minimum 5+ years experience in IT team management.

  • Minimum 5+ years experience working with Microsoft 365 Admin Centre.

  • Minimum 5+ years experience working with Microsoft 365 SharePoint Admin Centre.

  • Minimum 5+ years experience in Email Migrations.

  • Minimum 5+ years experience in Windows Server setup, maintenance, and support.

  • Minimum 10+ years experience in Desktop Support.

  • Minimum 10+ years experience in Networking setup, maintenance, and administration.

  • Minimum 3+ years experience in Cloud Architecture (Azure).

  • Minimum 3+ years experience with Cloud-hosted servers.

  • Minimum 3+ years experience with Hosted Backup solutions.

  • Minimum 3+ years experience with Patch / RMM Management.

  • Minimum 3+ years experience in ESET setup and maintenance.

  • Minimum 2+ years experience in PABX setup and maintenance.

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Advantageous Skills & Qualifications

  • Office 365 Certification / Qualification

  • A+ / N+ Qualification

  • MCSA / MCSE Qualification

  • Azure Certification / Qualification

  • Firewall Certification (Sophos or equivalent)

  • VMware experience

  • Relevant IT qualification from a recognized institution



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