Job Description
About the Role
We are seeking a highly organized and communicative Service Operations Coordinator to join our dynamic Service Department in Roodepoort. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
Key Responsibilities
- Monitor online platforms for incoming tickets to plan and arrange maintenance and installation calls efficiently.
- Act as the primary point of contact for ad hoc service requests and provide consistent, professional feedback to large corporate clients.
- Generate accurate quotes and handle daily invoicing for all completed work.
- Oversee technical staff stock levels by performing regular recons and resolving any variances immediately.
- Assist in the planning and execution of special projects, ensuring all tasks are scheduled according to the project timeline.
- Translate complex client needs into actionable instructions for technicians and provide progress reports to management.
Requirements
- Grade 12 / Matric Certificate
- Minimum 5 years in a Service Coordination or Controller role
- 2 years of financial experience (specifically invoicing)
- 2 years of stock management/reconciliation experience
- 2 years of professional client service experience
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
Basic Salary R22,000 – R27,000 pm plus medical aid, provident fund, 13th cheque, performance bonus.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in West Johannesburg
Admin, clerical, and secretarial positions are common in West Johannesburg, with a general trend indicating a stable job market for this field. These roles are often found in various industries, including financial services, technology, manufacturing, and more. In recent years, there has been an increase in demand for administrative professionals due to the growth of small businesses and entrepreneurship.
Typically, salaries for admin, clerical, and secretarial positions in West Johannesburg can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles can be expected to fall within the range of R30 000 – R50 000 per annum, while more senior or specialized positions may command salaries upwards of R70 000 – R100 000 per annum. However, these figures are only a rough guide, and actual salaries may differ significantly depending on individual circumstances.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, basic computer literacy (particularly in Microsoft Office), time management, and the ability to multitask. In some cases, experience with specific software applications or industry-specific knowledge may also be beneficial.
Admin, clerical, and secretarial positions are commonly found in industries such as financial services, technology, manufacturing, and healthcare. These roles often involve tasks such as data entry, record-keeping, correspondence, and general administrative support.
For career development, admin, clerical, and secretarial professionals can expect opportunities for advancement to management or supervisory roles within their current organisation. With experience and additional training, individuals may also consider transitioning into related fields such as human resources, accounting, or business administration. Additionally, many multinational corporations in West Johannesburg offer training and development programs to support the growth of their employees.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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