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Rustenburg: Client Service Manager posted by PRO Personnel Employment Agency

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Job Description

Key Responsibilities:
 Communication:

  • Answer and manage telephone calls professionally and efficiently.
  • Notify relevant personnel of important updates via email.

 Office Administration:
 Perform routine administrative tasks such as managing office supplies, handling petty cash, and ensuring the office is well-maintained.
 Financial Management:

  • Process bank payments and monthly bank statements.
  • Forward invoices and handle any related inquiries.
  • Manage monthly financial transactions and ensure timely processing.
  • Handle financial claims and ensure compliance with company policies.

 Compliance and Audits:

  • Ensure monthly compliance with company regulations.
  • Manage audits and ensure all requirements are met.
  • Handle compliance-related tasks and ensure adherence to regulations.

 Client Service:

  • Provide general client service, including handling inquiries, processing transactions, and ensuring client satisfaction.
  • Handle client services as per company processes in a timely manner
  • Maintain accurate and up-to-date client records and documentation.

 Additional Responsibilities:

  • Attend training sessions as required to stay updated on industry practices and regulations.
  • Handle inbound and outbound telephone communications professionally.
  • Prepare reports and documentation for internal and external audits.
  • Adhere to all company processes and policies to ensure smooth operations.

 Skills and Qualifications:

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in office management software.
  • Ability to handle financial transactions and compliance.
  • Experience in client service and administrative tasks.
View Job  Johannesburg North: Junior Accountant posted by Network Finance



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