Job Description
About the Role
Fidelity Services Group is seeking a skilled and experienced Hybrid Technician to join our team on the West Coast. As a key member of our installations and service team, you will be responsible for installing, maintaining, and servicing domestic alarm systems, as well as performing on-site programming and testing. You will also be required to perform basic fault finding and install radio communication devices.
Key Responsibilities
- Conduct service calls / maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Re-programme alarm systems when the current alarm was part of a takeover
- Treat all clients with respect
- Ensure neatness and wear full uniform
- Assist with any problems or complaints
- Report all faults to the Senior Supervisor, Installations
- Complete daily drive sheets
- Complete job reports and technical invoices
- Quote clients on upgrades
- Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager
- Keep the company vehicle clean and tidy
Requirements
- Valid drivers licence essential
- PSIRA registered (Grade C)
- Knowledge of Listener advantageous
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Basic Knowledge of CCTV, Intercom systems and access control advantageous
Qualifications
- Matric
- Minimum 3-5 years experience as an alarm technician
- Previous programming, wiring, installations and fault-finding experience
Salary & Benefits
- (No salary information is provided in the original job description. Therefore, this section will be skipped.)
Note: The original job description does not mention a specific salary or benefits package.
How to Apply
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