Menu Close

Sandton: Customer Experience Manager

Customer Experience Manager

Posted on 2025-01-23

Job Summary

Key requirement Tertiary qualification will be beneficial Must have at least 3 years of senior management experience operating service at a business level Relevant certifications as need in a dealership environment Previous experience in the automotive industry Good knowledge of cars Ability to effectively manage 6 car deliveries per day Ability to develop and implement strategies, systems and processes Budget and operational management MS Office: Word, Excel, Powerpoint Industry related CRM packages Key responsibility Work closely with executives and stakeholders to develop and implement effective customer management strategies aligned with the company`s goals and objectives Develop the customer experience blueprint for the business and per brand aligned to CI Develop and implement budgets, systems and process to drive service Effective supplier management with proper SLAs in place Succession planning and management

Customer Experience Manager position available in North Johannesburg, Sandton. This job position was posted by . The job has been posted on 2025-01-23 in the Customer Service Support category

Click Go Apply to apply online!


You might also like these jobs in the same area.

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Pretoria: Customer Relations Officer – Panel Shop Experience posted by Bonafide Human Capital

Our well known automotive dealer client based in Pretoria currently holds a vacancy for an experienced CRO.Purpose of the role:The Customer Relations Officer is the face of the Brand and Companys Approved Centre.To facilitate effective communication and fe


View Job
Customer Relations Officer – Panel Shop Experience

Centurion: Customer Experience Ambassador

Purpose: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow-ups and maintaining excell

View Job  Sandton: Managing Director Bmfi posted by Black Management Forum Investments

View Job
Customer Experience Ambassador

Sandton: Customer Experience Manager

Key requirement Tertiary qualification will be beneficial Must have at least 3 years of senior management experience operating service at a business level Relevant certifications as need in a dealership environment Previous experience in the automotive ind


View Job
Customer Experience Manager

Centurion: Customer Experience Ambassador

CLC is recruiting for Night Shift`s Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. Purpose: To assist the Customer Experience Centre (CEC) with the vit


View Job
Customer Experience Ambassador

Durban: Customer Experience Lead / Operations Manager

Key Responsibilities: -Achieve all operational KPIs across the business stream to ensure contractual obligations are met as a minimum including (but not limited to) delivery of hours, auditory/compliance requirements, and customer satisfaction targets -Man


View Job
Customer Experience Lead / Operations Manager

Johannesburg: Customer Experience Executive

Our client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive. Minimum Qualification: Grade 12 is essential Customer facing certification or diploma Leadership skills Experience: At least 2-years of experience in a custo


View Job
Customer Experience Executive

Johannesburg North: Customer Experience Manager posted by Kontak Recruitment

Customer Experience Manager (JB4978)Location: RandburgSalary: R35,000 R50,000 per monthWe are seeking an experienced and proactive Customer Experience Manager to lead the development and implementation of strategies that enhance customer interactions and


View Job
Customer Experience Manager

Johannesburg: Customer Experience Executive posted by NM Staffing Solutions (Pty)Ltd

Our client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive.Minimum Qualification:Grade 12 is essentialCustomer facing certification or diplomaLeadership skillsExperience:At least 2-years of experience in a customer in

View Job  Midrand: Key Account Manager

View Job
Customer Experience Executive

Johannesburg: Senior Manager Customer Experience posted by Isilumko Staffing

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization tea


View Job
Senior Manager Customer Experience

Johannesburg: Head Of Customer Experience posted by EMPIRE RECRUITMENT

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve custome


View Job
Head Of Customer Experience

Stellenbosch: Customer Experience Expert (Us Hours) posted by Datafin

Customer Experience Expert (US Hours)OtherStellenbosch - Western CapeENVIRONMENT: Our client is dedicated to supporting cyclists and safeguarding the gear that powers their adventures. They are seeking a dynamic individual with a genuine passion for cyclin


View Job
Customer Experience Expert (Us Hours)

Gauteng: Customer Experience Manager – Southern Africa – International Oem – East Rand posted by Job Masters (Pty) Ltd

Experience and knowledgeMinimum - A minimum of 8-10 years with proven customer service management within a multi-national company.- A minimum of 5-7 years in a generalist management role with proven leadership experience within a multi-national company.- E


View Job
Customer Experience Manager – Southern Africa – International Oem – East Rand

Centurion: Customer Experience Ambassador posted by Customer Loyalty Consultants (Pty) Ltd

Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow-ups and maintaining excelle


View Job
Customer Experience Ambassador

Durban: Customer Experience Lead / Operations Manager posted by IntelliStaff

Key Responsibilities:-Achieve all operational KPIs across the business stream to ensure contractual obligations are met as a minimum including (but not limited to) delivery of hours, auditory/compliance requirements, and customer satisfaction targets-Manag

View Job  Sandton: Portfolio Manager - Jhb

View Job
Customer Experience Lead / Operations Manager

Cape Town: Head Of Customer Experience (Cpt Hybrid) posted by Datafin

Head of Customer Experience (CPT Hybrid)Media/Marketing/SalesCape Town - Western CapeENVIRONMENT: BE at the forefront of creating exceptional value for clients by leading and aligning the efforts of Learning, Client Solutions, Customer Success, Support, an


View Job
Head Of Customer Experience (Cpt Hybrid)

Centurion: Customer Experience Ambassador posted by Customer Loyalty Consultants (Pty) Ltd

CLC is recruiting for Night Shift`s Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital


View Job
Customer Experience Ambassador

South Africa: Customer Experience Manager posted by Greys Recruitment

Key requirementTertiary qualification will be beneficialMust have at least 3 years of senior management experience operating service at a business levelRelevant certifications as need in a dealership environmentPrevious experience in the automotive industr


View Job
Customer Experience Manager

Ekurhuleni: Customer Experience Manager – Southern Africa – International Oem – East Rand

Customer Experience Manager Southern Africa International OEM East Rand Salary offer: TCOE: R 940 000 R 1 300 000, inclusive of basic salary, car allowance, company contribution to medical aid and provident fund. Job Summary Direct Reports 1 x Customer Ser


View Job
Customer Experience Manager – Southern Africa – International Oem – East Rand

Johannesburg: Customer Care Agent With Call Centre Experience Specifically With Automotive Industry

We are looking for a Customer Care Agent R9500 Incentives/ Jhb North Must have strong administrative and operational skills along with Call Centre experience, specifically handling customer issues, such as comebacks in the automotive industry. Must be abl


View Job
Customer Care Agent With Call Centre Experience Specifically With Automotive Industry

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in North Johannesburg, Jobs in Sandton

More Jobs in Your Area