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Sandton: Inbound Call Centre Agent – Banking (3-Month Contract) posted by Isilumko Staffing

Inbound Call Centre Agent – Banking (3-Month Contract)

Posted on 2025-03-09

Employer Isilumko Staffing
Salary 10000
Category Finance Accounting
Location Gauteng  /  Sandton

Job Summary

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.

Qualifications and experience:

  • Matric
  • No less than 2 years` experience within banking / financial services customer care / inbound call centre
  • BCOM – Banking / Finance / Accounting / Auditing / Investments / Economics
  • Clear credit record
  • Clear criminal record
  • Willing to work rotation shifts (8am – 5pm / 9am – 6pm / 10am – 7 pm). Alternate on Saturdays / Public holidays
  • Basic and incentive

Skills:

  • Communication
  • Negotiation
  • Objection handling
  • Customer service
  • Relationship building

Key performance areas:

  • Attend to customer credit card queries
  • Resolve queries in a timeous manner
  • Overcome client objections
  • Work towards reaching target

Inbound Call Centre Agent – Banking (3-Month Contract) position available in Gauteng, Sandton. This job position was posted by Isilumko Staffing. The job has been posted as a premium ad on 2025-03-09 at 13:09:19 in the Finance Accounting category

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