Job Description
Duties and Responsibilities:
• Promote/sell/secure orders from existing and prospective customers through a relationship-based approach.
• Demonstrate products and services to existing/potential customers and assist them in selecting the best solution suited to their needs.
• Cross-sell all Document Excellence products and services, including software sales and telecommunication sales.
• Establish, develop, and maintain business relationship with current and prospective customers and in the market segment to generate new business for the organization’s products & services.
• Make telephone calls and in-person visits and presentations to existing and prospective customers.
• Develop clear and effective written proposals/quotations for current and prospective customers
• Expedite the resolution of the customer and complaints.
• Plan and organize personal sales strategy by maximizing the return on time investment for the segment.
• Input all information of existing and prospective customers on BPO.
• Co-operate with sales and support colleagues to ensure that the team target is achieved and to maximize customer service.
• To accurately and timeously complete and process all documentation and administration as specified, lack of which may be considered non-performance.
• To maintain and develop a high level of Xerox and competitive product knowledge
Performance Criteria:
• Minimum of 30 calls a day.
• Minimum of 10 appointments per week
• Minimum of 22 quotes per month
• 22 New CRM Cases/Opportunities per month
• Every Major account to be contacted once a month
• Every Major account to be visited once every 3 months
• General BPO Completion
• Monthly Sales Target as per your commission manual
Core Responsibilities:
• Adhere to all protocols and maintain the highest ethical, moral and professional standards
• Act responsibly to build your reputation in the company and enhance the reputation of the company and your colleagues
• Maintain a Professional appearance.
• Maintain a professional, courteous attitude
• Ensure a pleasant, respectfully, and productive staff – management and staff – staff relationship.
• Perform other related duties as direct by the company’s Managing Director or Manager.
Behavioral Competencies and Skills:
• Selling skills
• Negotiating skills
• Ability to cope with rejection
• Ability to function in Competitive Environment.
• Accountability
• Achievement Motivation
• Adaptability
• Customer-Centric
• Detail-Oriented
• Emotionally Intelligent
• Manages Negotiation
• Outgoing Person
• Positive and Confident Attitude
• Self-motivated
• Ability to communicate well (reading, writing, and speaking)
• Ethical
• Presentable
• Detail orientated
• Planning and organizing
• Friendly and approachable
• Telephone etiquette
• Coping with Pressures & Setbacks
• Deciding and Initiating Action
• Manages Conflict
• Problem Solver
Knowledge and Skills:
• Computer literate
• Selling skills
• Presentation skills
• Product Knowledge
• Driver’s Licence and own car
Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
www.********.co.za
#ATripleA #recruitment #vacancy # Major # Account # Sales # Executive
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